Ranked 2 of 12
Pet Insurance providers
Animal friends are just the absolute best. Just like all insurances they have limits and there are things they will not cover forever but that is understandable… they have very fair clauses for as pets get older which do not take the mick.. and when you do need the vets they just email them the claim through the Pawtal and then they pay the claim straight to your account without any fuss… Thank You Animal Friends for being exactly what your name says… brilliant job.
Had to claim for emergency medical care for my cat (that sadly passed away) in November. Claim was all managed through our vets, who were able to submit directly. Claim was accepted in full really quickly, policy cancelled for me straight after, and a condolence card came through the post which was a lovely touch. At one point they asked for previous vet records, which I didn’t have as he was a rescue. Explained that and it was no problem at all, claim carried on as normal. Have continued to insure two other pets with them due to great service.
I have made a number of claims in the last 2 months for the same dog, she has 2 conditions, one of which has required surgery and now physio and the other condition will require on-going meds. Animal Friends have been fantastic, have paid out within 3 days of receiving the claim, and I was able to pre-authorise for the surgery which meant they paid the vet directly. So impressed I will be moving my other 2 pets insurance over this year. Would highly recommend, much better than Petplan!
I’ve used Animal Friends for about the last 15 years and can’t fault them. The premiums have always been reasonable and when I’ve had to claim the process has been very straightforward with no quibbles.
Animal friends have been amazing. My dog had to have surgery when he was less than a year old. Everything went smoothly with them, taking one less worry away. I 100% recommend them.
Very easy to claim, never had a problem with making a claim, and the yearly cost is very good considering we have a 12 year old and a 10 year old. Would def recommend animal friends insurance