Brightside - Pet Insurance reviews

Brightside Insurance are one of the UK’s top 25 insurance brokers, providing a wide range of personal and commercial products to customers through a number of dedicated brands. Founded 16 years ago, Brightside is backed by big household names, including Legal & General and Aviva, to provide individual insurance policies to meet specific needs.

Brightside

Ranked #5 of 31 Pet Insurance providers based on 3830 reviews

Review Score

8.7

Quotes our team received:

  • Dog £17.38 per month
  • Cat £8.45 per month

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4 Review(s) in total

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Choose from four levels of pet insurance

Brightside’s pet insurance options range from Level 1 to Four and includes generous cover and optional benefits for your pet. There is a useful guide to the types of benefits available below.

The claim limit for each insurance option is subject to excesses, which are the amounts you have to pay for each claim.

For cats, the excess for veterinary fees is:

  • £85 of veterinary fees if your cat is under 8 years.
  • £95 plus 15% of the remaining cost of treatment per condition per period of insurance.

For dogs, the excess for veterinary fees is:

  • £100 of veterinary fees if your dog is under 8 years
  • £110 of veterinary fees plus 15% of the remaining cost of treatment per condition per period of insurance.

The policy documents have the full terms and conditions. For more information visit Brightside’s official website.

Brightside Level 1Brightside Level 2Brightside Level 3Brightside Level 4
Policy Limit£1,000£3,000£6,000£7,500
Excess£100£100£100£100
Complementary Treatment£250£750£1,500£1,875
Death Due To IllnessUp to £1,500Up to £1,500Up to £1,500Up to £1,500
Third Party Liability£1 Million£1 Million£1 Million£1 Million

Your benefits for pet insurance cover levels

Accidental Damage

If your pet causes damage to third party property Brightside will pay up to £500.

Advertising or Reward

If your pet is lost or stolen, Brightside will pay for local advertising and offer a reward. Cover is limited up to £1,500 per policy year.

Boarding Kennel Fees

If you need urgent treatment that requires more than 4 consecutive days in hospital, Brightside will cover the costs of emergency boarding or daily minding fees up to £1,500 per year.

Death Due to Accident Or Illness

If your pet dies due to an accident or illness, Brightside will pay out the cost of your pet up to £1,500. However, this is only applicable to pets who die due to illness, under the age of 5.

Healthcare Away From Home

If you and your pet are away from home and your pet needs urgent veterinary care, you may not know who to turn to. Brightside covers your pet up to the set amount of vet fees in addition to cover for loss of pet passport and repeat worming treatment up £250 per period of insurance, emergency expenses up to £1,000 per period of insurance and quarantine costs for £2,000 per period of insurance. Be aware, this will only cover a trip for a maximum of 60 days.

Liability Cover

Brightside will provide financial cover, if your pet damages another persons property or causes them death or injury, up to £1 million per event.

What animals can I insure with Brightside?

Brightside provides pet insurance for dogs and cats, from 8 weeks with no upper age limit.

What types of policy do Brightside offer?

Brightside Pet Insurance offers 4 Time Limited policies with different levels of cover. Veterinary bills are covered up to £7,500, with higher cover levels providing additional financial coverage for different treatments.

Does Brightside cover pre-existing conditions?

Brightside does not provide cover for conditions, illnesses or injuries diagnosed before the policy start date or during the 14 day wait period. Any condition, illness or injury diagnosed after that period of time will be covered by the policy.

How long does it take to assess a claim?

While Brightside does not provide a time limit with assessing claims, their UK based team aim to handle pet insurance claims quickly and fairly.

About Brightside

Brightside offers several services including:

  • Motor Insurance
  • Home Insurance
  • Business Insurance
  • Pet Insurance

About Brightside Pet Insurance

With Brightside Pet Insurance, you can choose from 4 levels of cover, providing cover limited of up to £7,500 and offering insurance cover for a 12 month period. Higher level packages also provides up to £200 for clinical diets, training and behavioural treatment and a further 25% of your cover limit can be used for complementary treatments.

You can find out more in the policy Terms and Conditions:

https://protectionportal.co.uk/brightside-pet

Brightside Contact Information

Brightside pet insurance is introduced by Brightside, arranged and administered by Sterling Client Services Limited (“SCSL”) and underwritten by Covea Insurance plc (“Covéa Insurance”). 

SCSL is authorised and regulated by the Financial Conduct Authority. Financial Services Registration Number 628324. Registered Office: Norman Place, Reading, Berkshire, RG1 8DA. Registered in England and Wales number 9015536.

Covéa Insurance is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Registration Number 202277. Registered Office: Norman Place, Reading, Berkshire, RG1 8DA. Registered in England and Wales number 613259. Covéa Insurance and SCSL are part of the same group of companies.

Promotions & Offers

Brightside Pet Insurance offers an introductory 10% discount for new members and provides an additional 10% multi-pet discount.

Contact

Call 03331 304533 to find out more about your cover options for your pet or for any queries regarding you policy. Phone lines are open 9am – 5pm Monday to Friday.

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