Healthy Pets - Pet Insurance reviews

Healthy Pets is an internet based insurance company that provides a range of pet insurance products in the UK. The company is is 100% underwritten and premiums are competitive, with clients looked after by friendly pet-owning staff, specialising in cat and dog insurance.


Healthy Pets

Ranked #16 of 31 Pet Insurance providers based on 1078 reviews

Review Score


Quotes our team received:

  • Dog £7.64 per month
  • Cat £3.83 per month

5 Review(s) in total

Reviewed elsewhere

Leave a review for Healthy Pets

Choose from six levels of pet insurance

Healthy Pets pet insurance currently offer six policies, ranging from Accident, Bronze, Silver, Gold, Extra and Premium. Each policy includes comprehensive cover and optional benefits. There is a useful guide to the types of benefits available below.

There is a fixed excess that is payable, per condition per policy year. Please note, once your pet has reached a certain age, it will change from a defined amount to a percentage contribution. For dog insurance, third party liability claims on property damage require an excess of £250.

The policy booklet has the full terms and conditions. For more information visit the Healthy Pets official website.

Accident OnlyBronzeSliverGoldExtraPremier
Vet Fees£1,000£1,000£4,250£7,500£2,000 (£1,000 per condition per year)£4,250 (£1,000 per condition per year)
Complementary Treatment£400£400£500£750£500£750
Special DietX£100£100£100£100£100
Dentistry (Accident & Illness)X£1,000£4,250£7,500£1,000£1,500
Death From IllnessXX£500£1,000£500£1,000
Death From AccidentXX£500£1,000£500£1,000
Accidental DamageXXX£500X£500
Advertising & RewardXX£500£1,000£500£1,000

Your benefits for pet insurance cover levels

Complementary Treatment & Special Diet

Healthy Pets will cover complementary medicine for your cat or dog between £400 – £750 for each condition, depending on your level of cover. In addition to this, Healthy Pets will also provide cover for specially prescribed food for up to £100.

Accidental Damage

If your pet damages someone’s property, Healthy Pets will provide cover for Accidental Damage up to £500.

Death From Illness and Injury

If your pet dies as a result from illness or injury, Healthy Pets will cover the original costs of your pet up to £500 – £1,000, depending on your policy’s terms and conditions.

Loss By Theft/Straying & Advertising

If your pet strays or is stolen, Healthy Pets will cover the original cost of your pet as well as the advertising and reward costs from £500 to £1,000, depending on your level of coverage.

Boarding Fees

If your pet requires emergency stay in kennels or cattery’s while you are in hospital, Healthy Pets will cover the fees from £500 to £1,000 per policy period.

Holiday Cancellation

Healthy Pets offers cover for holiday cancellation, in the event your cat or dog needs urgent surgery and you need to cancel your holiday, from £500 up to £2,000.

Overseas Travel

Healthy Pets vet fee cover extends worldwide and covers pets from 30 days up to 12 months, depending on your level of cover

What animals can I insure with Healthy Pets?

Healthy-Pets insurance provides cover for cats and dogs, as well as exotic pets such as parrots, reptiles, rabbits and tortoises. Cats and dogs can be insured from six weeks old with no upper age limit.

What types of policy do Healthy-Pets offer?

Healthy Pets insurance offers Accident Only Maximum Benefit (Bronze and Silver) and Lifetime Reinstatement (Gold, Extra & Premium) policies. Each policy covers vet fees up to a limited amount, with a range of benefits included with each policy.

Does Healthy Pets cover pre-existing conditions?

Healthy Pets does not cover signs of conditions, illnesses or injuries that were apparent prior to the inception of the policy. Any illness, injury or condition developed during the policy period will be covered by Healthy Pets up to the vet fee limit of the policy.

How long does it take to assess a claim?

Healthy Pets aim to assess pet insurance claims within ten days of the receipt of a completed claim form. To ensure the claim processes goes quickly and smoothly, ensure all the information on the form is correct and sent off as soon as possible.

About Healthy Pets

Healthy Pets Insurance was founded in 1996 and is an established participant in the £1 billion UK pet insurance market. Healthy Pets is 100% underwritten and specialise in provide insurance to dogs and cats across the nation.

About Healthy Pets

Healthy Pet currently offer six different policies, including Accident Only, Bronze, Silver and Gold, Extra and Premium. Accident Only provides cover for Accidents, covering vet fees up to £1,000, complementary medicine up to £400, cruciate ligament up to £500 and ongoing conditions for up to 12 months.

The Bronze policy covers illnesses and injuries up to £1,000, with additional benefits including cover for special diet, CT/MRI scans up to £500, dentistry as a direct result of accident or injury up to £1,000 and cover for ongoing conditions providing there is no break within the policy.

The Silver Policy policy covers illnesses and injuries up to £4,250, including additional benefits such as death from illness and accident, boarding kennel fees, holiday cancellation and theft of straying up to £500.

The Gold policy covers illnesses and injuries up to £7,500, with benefits including £1,000 for death from illness and accident, advertising and reward, theft or straying and boarding kennels fees, £500 accidental damage cover, cover for ongoing conditions and overseas travel for 12 months.

The Extra and Premium policies provides cover vet fees up to £2,000 and £4,250pa of which there is £1,000 max per condition each year. These also include the same range of benefits included in the silver and gold packages.

Healthy Pets Contact Info

To contact Health Pets Insurance, call 01730 268 592. Their office hours are 8:30 – 18:15 Monday to Friday and 9:00 – 13:00 Saturday.

Alternatively you can contact them via email at

Or write to them at:

Healthy Pets Limited

No 6 Ridgeway Office Park

Bedford Road



GU32 3QF

Promotions & Offers

  • 20% Discount On First Years Insurance Premiums

How To Make A Claim

If you wish to make a claim with Healthy Pets Insurance, fill in the online Claim Form Request. Once submitted they will be able to process your request.

If you would prefer to speak with them direct, then call 01730 268 592 or email them at

How To Cancel Your Healthy Pets Insurance Policy

To cancel your policy, simply call 01730 268592

Save money on your pet insurance
Help others by sharing your experience LEAVE A REVIEW