NatWest - Pet Insurance reviews

NatWest is a major retail and commercial bank in the UK, providing extensive personal banking products, including bank accounts, credit cards, loans, mortgages and more.


Ranked #21 of 31 Pet Insurance providers based on 1675 reviews

Review Score


Reviewed on:
5 Review(s) in total

Reviewed elsewhere

Leave a review for NatWest

Choose from one level of pet insurance

Natwest’s pet insurance policy includes generous cover, renewable benefits and complimentary treatment. There is a useful guide to the types of benefits available below.

The claim limit for each insurance option is subject to excesses, which are the amounts you have to pay for each claim.

  • For pets ages seven or older, you must pay the excess shown on your policy plus 20% of every claim for each separate condition
  • For holiday cancellation, there is £100 excess to pay upfront before a payout
  • For third party liability, dog owners must pay £250 upfront before receiving a payout.

The policy booklet has the full terms and conditions. For more information visit NatWest’s official website.

Policy Benefits
Vet Fees£8,000 per year
Complimentary TreatmentUp to £1,000
Behavioural DisordersUp to £250
Clinical DietUp to £250
Dental TreatmentUp to £250
Death From Accident or IllnessUp to £1,500
Third Party Liability£2,000,000

Your benefits for pet insurance cover levels

Advertising or Reward
If your pet goes missing or is stolen, NatWest will cover up to £1,55 towards local advertising costs and an additional £500 for reward.
Death Due to Accident or Illness

NatWest will cover the purchase price of your pet, should they die as a result of an accident or illness, up to £1,500.

Boarding Kennel Fees
If you require a stay in hospital for more than 4 consecutive days, NatWest will cover boarding and kennel fees up to £1,000, depending on your level of cover.

Liability Cover

If your dog causes an accident, damages property or severely injures someone, NatWest will provide up to £2 million towards legal costs.

Holiday Cancellation

If you need to cancel your holiday due to your pet falling ill or needing life saving surgery, NatWest will provide up to £5,000 for expenses that you cannot get back from anywhere else.

Overseas Travel Cover

NatWest provide overseas travel for journeys to countries included in the governments Pet Travel Scheme. In addition to cover extension, NatWest also provides cover for quarantine costs up to £2,000, loss of pet passport up to £250 and emergency expenses abroad up to £500 per journey.

What animals can I insure with NatWest?

NatWest provides pet insurance for cats and dogs from eight weeks

What types of policy do NatWest offer?

RBS offers one policy. Their policy covers veterinary fees up to £8,000 per year to treat illness or injury.

Does NatWest cover pre-existing conditions?

NatWest does not provide cover for conditions, illnesses or injuries diagnosed before the policy start date or during the 14 day wait period. Any condition, illness or injury diagnosed after that period of time will be covered by the policy.

How long does it take to assess a claim?

While NatWest does not provide a time limit with assessing claims, their UK based team aim to handle pet insurance claims quickly and fairly.

About NatWest

NatWest was founded in 1968 after National Provincial Bank (est.1833) and Westminster Bank (est 1836) merged to become National Westminster Bank. In 2001, The Royal Bank of Scotland Group completed the acquisition of Natwest in a £21 billion deal that was the largest takeover in British Banking History. NatWest is part of one of the largest financial services groups in the world.

About NatWest Pet Insurance

NatWest provides pet insurance cover for cats and dogs across the UK. They currently provide cover for veterinary fees up to £8,000 per year towards veterinary fees to treat illness or injury, with no restriction to the number of claims you can make. This also includes:

  • Up to £1,000 for complementary treatment
  • Up to £250 for behavioural disorders
  • Up to £250 for clinical diet
  • Up to £250 for transportation costs for referral to a vet
  • Up to £500 for dental treatment

NatWest also provides optional extras including holiday cancellation cover up to £5,000 if your pet requires life-saving surgery while you’re away or up to 7 days before you go.

For more information about their policies, visit

Promotions & Offers

NatWest do not currently offer any promotions or offers with their pet insurance policies


If you would like to speak to NatWest about their pet insurance policies, you can visit them at your nearest branch or contact them via their contact pages here

Alternatively, you can call them directly on 0800 533 5266.

Save money on your pet insurance
Help others by sharing your experience LEAVE A REVIEW