Pet Protect - Pet Insurance reviews

Pet Protect have been providing pet insurance for dogs and cat for over 30 years. Their pet insurance offers flexible and affordable cover, for when you need it most.

Pet Protect

Ranked #29 of 31 Pet Insurance providers based on 547 reviews

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Quotes our team received:

  • Dog £19.60 per month
  • Cat £12.94 per month

4 Review(s) in total

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Choose from three levels of pet insurance

Pet Protect currently offer three policies, ranging from Time Care, Condition Care and Lifetime. Each policy includes competitive cover and renewable benefits. There is a useful guide to the types of benefits available below.

There is an excess that is payable, per condition per policy year. This is fixed until the end of your policy and is currently £95. Please note, you will also have to pay a percentage contribution of 15%. For dog insurance, third party liability claims on property damage require an excess of £250.

The policy booklet has the full terms and conditions. For more information visit the Pet Protect’s official website.

Time CareCondition CareLifetime PlusLifetime Extra
Vet FeesUp to £3,000£3,000£4,000£6,000
Complementary TreatmentXX£450£450
Prescription DietXX£100£100
Death By AccidentXX£500£750
Euthanasia£50£50Up to Vet Fee LimitUp to Vet Fee Limit
Third Party Liability£1,000,000£1,000,000£1,000,000£1,000,000
Advertising & RewardXX£250£500

Your benefits for pet insurance cover levels

Third Party Liability

If your dog responsible for causing an accident or injury, Pet Protect will cover Third Party Liability claims up from £1,000,000 across all levels of cover

Loss By Theft/Straying & Advertising

If your pet strays or is stolen, Pet Protect will cover the original cost of your pet as well as the advertising costs up to £1,000.

Death From Illness and Injury

If your pet passes away as a result from illness or injury, Pet Protect will cover the original costs of your pet up to £750, depending on your level of cover.

Boarding Fees

If you need to go into hospital for emergency medical treatment for more than 4 consecutive days and your pet requires lodgings  in kennels or catteries while you are in hospital, Pet Protect will cover the fees up to £500.

Complementary Treatment & Special Diet

Pet Protect will cover complementary treatment for your cat or dog up to £450

What animals can I insure with Pet Protect?

Pet Protect provides insurance cover for cats and dogs, from eight weeks with no upper limit.

What types of policy do Pet Protect offer?

Pet Protect currently offer three policies, Time Care, Condition Care and Lifetime. Vet fees are covered between £1,000 and £6,000, with additional benefits including euthanasia cover, emergency boarding fees, travel cover and dietary food.

Does Pet Protect cover pre-existing conditions?

Pet Protect does not provide cover for conditions, illnesses or injuries noticed or diagnosed before the policies inception. Any conditions, injuries or illnesses diagnosed after the policies start date will be covered, subject to the policies terms and conditions.

How long does it take to assess a claim?

During the busy periods, it can take up to 10 working days for Pet Protect to process and assess claims. Your claim must fully completed and submitted within six months of the treatment being given.

About Pet Protect

Pet Protect was first launched in 1983, with the aim to help customers meet the cost of expensive treatments. Their specialist background in veterinary care guides their pet insurance policies to this day. That’s why Pet Protect offer truly comprehensive insurance to help consumers give their pets the support, treatment and medication their vet recommends.

About Pet Protect

Pet Protect’s Lifetime policies provide an annual benefit limit which is replenished each year. The limit is reinstated upon the policies renewal and covers veterinary fees from £4,000 to £6,000 and ongoing specialist treatment.

Pet Protect’s Condition Care is a Maximum Benefit policy which covers a pet per unrelated condition until the vet fees limit for each illness or accident is used up. After this, treatment for that illness or accident will no longer be included in the policy for the remainder of the policy’s life. The Maximum Benefit Policy covers veterinary treatment up to £3,000 in vet fees per condition and provides up to £1 million in third party liability cover for dogs.

Pet Protect’s Time Care policy covers veterinary fees up to a limit of £1,000 or £3,000. Each pet will be covered for a maximum of 12 months from the date the illness or injury was first noticed or until the vet fees limit has been reached. Once this has occurred, that injury or illness will be excluded from cover for the remainder of the policy’s life.

Pet Protect Contact Info

To contact Pet Protect, visit their website and fill in the contact form at the top of the page You can also call their sales team for a quote on 0345 603 1294 or contact their Claims, Complaints and Customer Service team on 0345 602 4797. Alternatively, you can contact them directly at

Lines are open Monday to Friday 8AM- 6PM

Promotions & Offers

  • Pet Protect currently has no promotions or offers

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