Post Office - Pet Insurance reviews

The Post Office is Europe’s largest retail network and financial services chain in the UK with more branches than the UK banks and building societies combined. The post office proudly offer over 170 products and services,

Post Office

Ranked #20 of 31 Pet Insurance providers based on 2850 reviews

Review Score


Quotes our team received:

  • Dog £17.26 per month
  • Cat £7.50 per month

7 Review(s) in total

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Choose from four levels of pet insurance

Post Office pet insurance options range from Essential to Premium Plus, which includes competitive cover, renewable benefits and up to 90 days overseas travel for your pet. There is a useful guide to the types of benefits available below.

There is an excess that is payable, per condition. For Lifetime policies this will be payable per condition, per year. This is fixed until an annual review and forms part of your quote and premium, based on your pet’s species, breed, age and location. Please note, once your pet has reached a certain age, it will change from a defined amount to a sum what will be the greater of the defined amount or percentage contribution

  • Cats – 10 years
  • Dogs – 5 to 8 years, depending on the breed
  • Rabbits – 5 years

The policy booklet has the full terms and conditions. For more information visit the Post Office’s official website.

EssentialStandardPremiumPremium Plus
Cover TypeTime LimitedPer ConditionLifetimeLifetime
Vet FeesUp to £1,500Up to £2,000Up to £3,000Up to £7,000
Death From AccidentUp to £500Up to £500Up to £500£1,500
Death From IllnessUp to £500Up to £500XX
Advertising & RewardUp to £500Up to £500Up to £500Up to £1,500
Theft or StrayingUp to £500Up to £500Up to £500Up to £1,500
Third Party Liability£2,000,000£2,000,000£2,000,000£2,000,000

Your benefits for pet insurance cover levels

Waiver Of Premium

If you’re unable to work as a result of an accidental injury, illness or involuntary unemployment from a full time position, The Post Office will continue to pay your premiums up to six months.

Healthcare Away From Home

If you and your pet are travelling, the Post Office will provide up to 90 days cover when you are abroad. This only applies to countries included within the PETS Travel Scheme.

Boarding & Kennel Fees

The Post Office will cover the costs of Emergency Boarding fees if you are hospitalised more than 48 hours and cannot care for your pet.

Third Party Liability

If your pet causes injury to another person or property, the Post Office will provide Third Party Liability cover of £2 million pounds.

What animals can I insure with Post Office?

Post Office provides pet insurance for cats and dogs from eight weeks, as well as rabbits. However, cats can only be insured up to their 10th birthday and dogs up to their 5th birthday. For some breeds, this can extend to 8 years.

What types of policy do Post Office offer?

Post Office offers four policies. Essential is a time limited policy which covers vet fees up to £1,500. Standard is a per condition policy, with a vet fee limit of £2,000 and two Lifetime policies, Premium and Premium Plus, which cover vet fees from £3,000 – £7,000 per policy year.

Does Post Office cover pre-existing conditions?

Post Office does not provide cover for conditions, illnesses or injuries diagnosed before the policy start date or during the 14 day wait period. Any condition, illness or injury diagnosed after that period of time will be covered by the policy.

How long does it take to assess a claim?

While Post Office does not provide a time limit with assessing claims, their UK based team aim to handle pet insurance claims quickly and fairly.

About The Post Office

The post office current provides a wide variety of services and products, including

  • Mails and retail
  • Financial services
  • Government services
  • Telecoms

About Post Office Pet Insurance

The Post Office currently provides pet insurance for cats and dogs across the UK, with no maximum age limit They currently provide four levels of cover, including Essential, Standard, Premium and Premium Plus, covering veterinary fees up to £7,000 per policy year. In addition to this, the Post Office will also provide cover for a variety of benefits including death from accident and illness, boarding fees, holiday cancellation and waiver of premium.

For more information on their policies, visit

Post Office Contact Info

Post Office Management Services Limited is authorised and regulated by the Financial Conduct Authority, FRN 630318. Post Office Management Services Limited is registered in England and Wales. Registered number: 08459718. Registered office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ.

Promotions and Offers

The Post Office offers a 10% discount on your pet insurance if you apply online.


To get a quote over the phone or have a sales related enquiry, call 0800 035 5157. For customer service and claims queries, call 0330 123 1921. Lines are open Monday – Friday, 8:30 – 6:00 and Saturday 9:00am – 1:00pm.

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