AXA - Travel Insurance reviews

Established in 1816, AXA has grown to become a worldwide leader in financial services. They currently operate in 64 countries and specialise in Insurance and Healthcare products.  


Ranked #42 of 61 Travel Insurance providers based on 44569 reviews

Review Score


Quotes our team received:

  • European Travel £18.36
  • Worldwide Travel* £41.99

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Choose from one level of travel insurance

The table below shows a summary of AXA’s travel insurance options. They currently only have one level of cover for each insurance policy and offer a variety of benefits and generous cover. There is a useful guide to the types of benefits available, below.

There is also a payable excess, which is fixed until the end of the policy. This is excess ranges from £50 – £100 depending on your level of cover and is payable per claim, unless stated otherwise.

Medical Expenses£10,000,000£10,000,000£15,000,000
Hospital Benefit£1,000£1,200£2,000
Missed Departure£500£1,000£1,500
Lost/Stolen Documents£250£500£750
Personal Accident£10,000£20,000£30,000
Personal Liability£1,000,000£1,500,000£2,000,000

Your benefits for travel insurance cover levels

Medical Expenses

If you suffer a medical emergency whilst on holiday, AXA will cover the cost of your medical bills and repatriation up to £15,000,000 depending on your level of cover. AXA will also cover the cost of emergency dental treatment, up to £1,000, hospital benefit up to £2,000 and meal expenses up to £200.

Personal Belongings

If your personal belongings are lost, stolen or damaged during your travels, AXA will cover the cost of essential items up to £2,500. This includes a total valuables limit up to £500, a single item limit of £500, personal money up to £750 and important documents up to £500. Please note that the limit will depend on your level of coverage.


If your holiday is cancelled or cut short for the reasons stated within your policy booklet, AXA will cover the unspent/unused cost of your trip up to £5,000. This further extends to trip abandonment cover up to £5,000, depending on your level of cover.

Legal & Liability

If your found liable for damage, injury or loss, AXA will cover the cost of legal expenses up tp £2,000,000, depending on your level of cover.

What Type Of Policies Do AXA Offer?

AXA currently offer two main travel insurance policies, Single and Annual Multi Trip. They also provide optional add ons such as Cruise, Winter Sports, Gold and Medical Condition cover to ensure your fully covered for your trip

What countries are not covered by AXA?

AXA will not provide cover for countries or areas which the Foreign and Commonwealth Office (FCO) has advised against all travel to. This also includes areas with ‘advised against all but essential travel’. To check your destination’s FCO advice, visit

Does AXA Cover Pre-Existing Conditions?

Yes. AXA offers medical conditions at no extra charge. For more information about their pre existing conditions policy, visit

How Long Does It Take To Assess A Claim?

AXA doesn’t provide a time limit to dealing with claims.

About AXA

AXA is a French multinational insurance firm headquartered in Paris. The company was founded in 1816 as Mutuelle de L’assurance contre, before adopting the name AXA in 1985. In 2011, it was proclaimed the second most powerful transnational corporation in terms of ownership and corporate control over global financial stability and market competition.

AXA now provides a wide variety of insurance products as well as underwriting many others. They currently offer:

  • Car Insurance
  • Travel Insurance
  • Van Insurance
  • Home Insurance
  • Breakdown Cover
  • Private Health Insurance
  • Child Health Insurance
  • Dental Insurance

About AXA

AXA provides two main travel insurance policies; single and annual multi trip. They also offer optional add ons to cater to those with specific insurance needs, including medical conditions, winter sports, cruise and golf.

AXA travel insurance policies also come with a variety of benefits, such as baggage cover as standard, flight delay cover, lost baggage or money, hospital benefit and 70 sports and activities covered as standard.

Promotions and Offers

AXA currently has no offers or promotions


If you would like to contact AXA, you can contact them via their contact pages on their official website. For more information, visit

You can also call their customer service team directly on 0330 024 1307. Lines are open Monday to Friday, 8am – 8pm, Saturday, 9am – 5pm and Sunday 9am – 3pm.

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