Covercloud - Travel Insurance reviews

Covercloud is a marketing brand of Acumen Insurance Services Limited. Covercloud was founded with the aim of providing insurance cover in the form of a ‘one stop shop’ for a variety of insurance products.


Ranked #32 of 61 Travel Insurance providers based on 0 reviews

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Quotes our team received:

  • European Travel £15.90
  • Worldwide Travel* £38.47

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Choose from three levels of travel insurance

Covercloud currently offer three levels of cover

  • Bronze: This level provides standard cover of medical and dental insurance,
      cancellation and curtailment, personal liability and personal accident.


  • Silver: This level provides superior cover levels as above, plus hospital benefit, missed
    departure, travel delay, personal effects and money & passport
  • Gold: This level provides the lowest excess costs as well as the highest cover across all
    aspects of the policy.


Covercloud policies also comes with a payable excess, which is fixed until the end of the policy. This excess ranges from £50 – £100 depending on your level of cover and is payable per claim. For more information, visit Covercloud

Medical Expenses£10,000,000£10,000,000£10,000,00
Hospital Benefit£1,000£1,500£2,000
Missed Departure£100£500£1,000
Scheduled Airline Failure£2,500£2,500£2,500
Lost/Stolen Documents£100£100£300
Personal AccidentX£10,000£20,000
Personal Liability£1,000,000£1,500,000£2,000,000

Your benefits for travel insurance cover levels

Medical Expenses

If you require emergency medical attention whilst holidaying abroad, Covercloud will cover your medical bills up to £10,000,000.. This also extends to £600 emergency dental cover and £2,000 hospital benefit (all of which depends on your level of cover).


If your luggage is lost, stolen or damaged, Covercloud will cover your personal belongings up to £2,500 per person. Please note that the following limits apply:

  • Clothes limit: £400
  • Shoes Limit: £250
  • Cosmetics Limit: £200
  • Laptops Limit: £400
  • Loss of money: £500
  • Loss of passport: £300


If you need to cancel or curtail your trip for any of the reasons stated within the policy documents, Covercloud will cover the cost up to £3,000 depending on your level of cover.

Personal Liability

If you are found liable for causing damage, injury or loss of life, Covercloud will cover you to up to £2,000,000 as standard.

Pet Care

If your pet requires an extended stay in kennels or catteries due to illness, injury or disease, Covercloud will cover the cost up to £250 (£25 per day)

What Type Of Policies Do CoverCloud Insurance Offer?

Covercloud offer three types of travel insurance policy, Single Trip, Annual Travel, Winter Sports Insurance.

What countries are not covered by CoverCloud Insurance?

Covercloud do not provide cover for countries or areas which the Foreign and Commonwealth Office (FCO) has advised against all travel to. This also includes areas with ‘advised against all but essential travel’. To check your destination’s FCO advice, visit

Does CoverCloud Insurance Cover Pre-Existing Conditions?

Yes. Covercloud have now introduced medical screening as additional cover to their travel insurance policies, which is available up to 90 years old for a wide variety of medical conditions.

How Long Does It Take To Assess A Claim?

Covercloud do not provide a time scale for dealing with claims.

About Covercloud

Founded in 2013, Covercloud have grown to become an award winning company. They provide a wide range of comprehensive insurance products, ranging from gadget insurance, pet insurance, travel insurance, home emergency and appliance warranty.

About CoverCloud Insurance

Covercloud provide three levels of travel insurance cover, Annual, Single Trip and Winter Sports. Each policy comes with three levels of cover, Bronze, Silver and Gold, which possess a variety of benefits, including over 100 hazardous sports and activities, cover for valuables and cover for closure of skiing facilities caused by lack of snow.

CoverCloud Insurance Contact Info

CoverCloud is a trading name of Acumen Insurance Services Ltd. Premiums. They are appointed Representative of Maintenance Assist Ltd who are Authorised and Regulated by the Financial Conduct Authority (FCA).

Promotions & Offers

Covercloud do not have any offers or promotions.


If you need help with a quote, making changes to your policy or have an queries, you can contact Covercloud via their online contact form. Alternatively, you can call their sales team on 0345 812 0033. You can also email them directly at

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