Direct Travel - Travel Insurance reviews

Blue Insurance Limited was established in October 2003 and is based in Cardiff in the UK and Dublin, Ireland. Blue Insurance offers Travel, Gadget, Car Hire Excess, Pet, Wedding, Motor Breakdown and Bicycle Insurance products.

Direct Travel

Ranked #8 of 61 Travel Insurance providers based on 1383 reviews

Review Score

8.8

Quotes our team received:

  • European Travel £15.35
  • Worldwide Travel* £31.66

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Choose from three levels of travel insurance

Direct Travel offer three types of Travel Insurance, Single Trip, Annual Multi-Trip and Backpacker. There are additional cover add-ons to choose from including; Winter Sports, Cruise and Family. Within these policies there are four different levels of cover to choose from to suit your needs. Each policy contains a variety of benefits and competitive cover.

There is also a payable excess which is fixed until the end of the policy. Direct Travel have excess from £40-£150 depending on your level of cover. The policy booklet has the full terms and conditions. For more information, visit Direct Travel’s official website.

BudgetStandardPremierPremier Plus
Medical Expenses£5,000,000£7,500,000£10,000,000£10,000,000
Hospital BenefitX£1,000£1,000£2,000
Cancellation£1,500£3,000£4,000£6,000
Missed DepartureX£600£600£1,000
End Supplier FailureX£1,500£1,500£1,500
Baggage£1,000£1,500£2,000£3,000
Lost/Stolen Documents£150£250£300£500
Personal AccidentX£15,000£30,000£75,000
Personal Liability£2,000,000£2,000,000£2,000,000£2,000,000

Your benefits for travel insurance cover levels

Medical Expenses

Direct Travel offer cover for emergency medical expenses if you are ill or injured whilst abroad, up to £10,000,000 depending on your level cover.

Flight Cancellation

This policy is not designed to cover costs which are met under the EC Regulation No. 261/2004. If your flight is delayed or cancelled, you must in the first instance approach your airline and clarify with them what costs they will pay under the Regulation.

Personal Accident

If you suffer a life changing accident on your trip which results in death or permanent disability, Direct Travel will cover up to £75,000 depending on your level of cover.

Personal Liability

If you cause loss or damage while you’re travelling abroad, Direct Travel will cover the damage up to £2,000,000 as standard.

What Type of Policies Do Direct Travel Offer?

Direct Travel offer three types of policies, Single Trip, Annual Multi-Trip and Backpacker. There are additional cover add-ons to choose from including; Winter Sports, Cruise and Family. Within these policies there are four different levels of cover to choose from to suit your needs.

What countries are not covered by Direct Travel?

Direct Travel Insurance offer policies covering for the following Geographical Areas; UK, Europe, Australia and New Zealand, worldwide excluding the USA and Canada, and Worldwide including the USA and Canada. They support The Foreign and Commonwealth Office (FCO) to help brits stay safe abroad. To check the FCO’s advice on safe destinations to travel, visit https://www.gov.uk/foreign-travel-advice/

Does Direct Travel Cover Pre-Existing Conditions?

Direct Travel offer’s cover for a variety of pre-existing conditions, to make buying travel insurance easier. Complete the quote process as usual and you can find out your cover options, with our online medical screening process. Additional premium may be required dependent on the severity of the condition.

If you don’t tell us about a pre-existing medical condition and you need to make a claim, then cover will not be provided for that medical condition.

How Long Does It Take to Assess A Claim?

Once the claims team have received your claims form, they will provide you with a reference number so that you can check the progress of your claim. If you do not hear from them after 5 working days of sending your documentation then please give them a call.

About Direct Travel

Direct Travel have over 25 years’ experience in travel insurance. Offering insurance products and services offered for use and purchase by residents of the United Kingdom (England, Scotland, Wales, Northern Ireland & Isle of Man) only.

About Direct Travel

Direct Travel provide three travel insurance policies to cover a variety of holidays abroad, including:

  • Single Trip
  • Annual Multi-Trip
  • Backpacker

Each policy comes with a variety of benefits, including baggage, medical expenses, trip cancellations, money, personal accident and many more.

Direct Travel Contact Info

Direct Travel Insurance is a trading name of Brokersure Ltd who are authorised and regulated by the Financial Conduct Authority FCA No. 501719 https://www.fca.org.uk/. Direct Travel’s head office is located in Essex, UK: Direct Travel Insurance, Digital House, Threshelfords Business Park, Inworth Road, Feering, Essex, CO5 9SE.

Promotions & Offers

Direct Travel have some valid promotional code offers which can be found online. You can save 15% on Direct Travel Insurance, Terms and Conditions apply.

Contact

To contact Direct Travel, you can email them on enquiries@direct-travel.co.uk  or write to them at Direct Travel Insurance, Digital House, Threshelfords Business Park, Inworth Road, Feering, Essex CO5 9SE. You can also call their Customer Service team on 0330 880 3600. Lines are open Monday to Friday, 08:30 – 18:00, Saturday 08:30 – 16:00 and Sunday 10:00 – 15:00.

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