Esure - Travel Insurance reviews

Esure was founded in 2000, with the aim of streamlining the process of buying car and home insurance, and passing on those savings to careful, responsible customers.


Ranked #27 of 61 Travel Insurance providers based on 5990 reviews

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Quotes our team received:

  • European Travel £18.02
  • Worldwide Travel* £49.58

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Choose from five levels of travel insurance

Esure offers two travel insurance policies; Single and Annual trip.Each policy comes with three levels of cover, including Essential, Classic and Extra. Each level comes with a variety of benefits and addons which can also be included within the policy. There is a useful guide to the type of benefits featured below.

Esure policies also come with a payable excess, which is fixed until the end of the policy. This excess ranges from £25 – £100, depending on your level of cover and is payable per claim. For more information, visit Esure’s official website.

Medical Expenses£10,000,000£15,000,000£20,000,000
End Supplier FailureXX£2,500
Lost/Stolen Documents£150£200£250
Personal Liability£2,000,000£2,000,000£2,000,000

Your benefits for travel insurance cover levels

Cancellation or Curtailment

If you have to cancel or curtail your trip, Esure will cover the unused cost of your trip to up to £7,500, depending on your level of cover.

Medical and Repatriation

If you suffer a medical emergency while holidaying abroad, Esure will cover medical bills up to £20,000,000. However, lower levels of cover also offer a competitive cover rate of £10,000,000 – £15,000,000.

Personal Liability

If you cause an accident, damage or are found liable for the death and/or injury of others, Esure will cover the cost up to £2,000,000, as standard.

Pet Care

If your return home is delayed, Esure will provide cover for your pet’s extra kennel or cattery costs, up to £750.

What Type Of Policies Do Esure Offer?

Esure currently offer two types of travel insurance policy; Single Trip and Annual Multi Trip.

What countries are not covered by Esure?

Esure do not provide cover for countries or areas which the Foreign and Commonwealth Office (FCO) has advised against all travel to. This also includes areas with ‘advised against all but essential travel’. To check your destination’s FCO advice, visit

Does Esure Cover Pre-Existing Conditions?

Yes. Esure do provide cover for existing medical conditions. Their medical screening questionnaire will confirm whether claims relating to an existing medical condition will be covered on the policy.

How Long Does It Take To Assess A Claim?

Esure does not provide a time scale for assessing claims.

About Esure

Esure insurance provide two levels of travel insurance, Single Trip and Annual Multi Trip. Each policy comes with a variety of benefits, including emergency medical cover up to £20,000,000 per person, 24 hour emergency assistance, baggage cover up to £2,500 and airline financial failure cover up to £2,500.

Policies also come with optional extras, including winter sports, golf cover, business travel cover, gadget cover, wedding cover and cruise cover. Esure also provides cover for hundreds of sports and activities so you can make the most of your holiday without worry.

Esure Contact Info

esure Travel Insurance is sold and administered by Hood Travel Limited, registered in England No. 08318836 at 1st Floor Maitland House, Warrior Square, Southend-on-Sea, Essex, SS1 2JY. Hood Travel Limited is authorised and regulated by the Financial Conduct Authority under Financial Services Register no. 597211.

Promotions & Offers

Esure currently offer an online discount up to 20%.
Six children under 18 can go free (subject to a medical screening)


To contact Esure, you can call their quotes and sales department on 0345 600 3949. Lines are open Monday to Friday, 8am – 7pm and Saturday, 9am – 5pm. Alternatively, you can email their department directly at

For customer service enquiries, please call 0345 600 3950. Lines are open Monday – Friday, 8am – 7pm, and Saturday, 9am – 5pm. You can also email them at

To make a claim, you can call them directly on 0345 600 3951. Lines are open Monday – Friday, 8am – 6pm. You can also contact the claims department directly on For legal or medical related emergencies, please call the following numbers:

  • 24-hour legal advice: 020 8603 9804
  • 24-hour emergency assistance: 020 8603 9961

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