Post Office - Travel Insurance reviews

The Post Office is Europe’s largest retail network and financial services chain in the UK with more branches than the UK banks and building societies combined.

Post Office

Ranked #58 of 61 Travel Insurance providers based on 547 reviews

Review Score


Quotes our team received:

  • European Travel £26.42
  • Worldwide Travel* £38.15

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Choose from eight levels of travel insurance

The table below shows a summary of Post Office travel insurance options. Post Office travel insurance has eight levels of cover to choose from, including Super Economy, Economy, Standard, Premier and Premier Plus. They also have Classic, Superior and Superior Plus for those travelling with medical conditions.

Each policy is subject to a payable excess which is fixed until the end of the policy. This excess ranges from £0 to £150.

Super EconomyEconomyStandardPremierPremier Plus
Medical Expenses£2,000,000£2,000,000£5,000,000£10,000,000£10,000,000
Hospital BenefitXX£100£300£300
Missed DepartureXX£300£400£600
End Supplier FailureXXX£5,000£5,000
Lost/Stolen Documents£100£100£100£125£200
Personal AccidentX£5,000£15,000£25,000£50,000
Personal Liability£1,000,000£2,000,000£2,000,000£2,000,000£3,000,000

Your benefits for travel insurance cover levels

Medical Expenses

If you require emergency medical treatment for an unexpected illness or injury whilst holidaying abroad, Post Office will cover the cost of your medical treatment up to £10,000,000, depending on your level of cover.

Personal Money

If your money is lost or stolen or destroyed when its on you in person or locked in a safety deposit box, Post Office will cover your money up to £525

Mobile/Smart Phone Limit

If your phone is lost, stolen or damaged during your trip, Post Office will cover the cost of fixing or replacing your phone up to £100 as standard.

End Supplier Failure

Post Office will provide cover against irrecoverable sums paid for each person in cases of insolvency of airlines, hotel operators and trains, up to £5,000 as standard on higher levels of cover.

What Type of Policies Do Post Office Travel Insurance Offer?

Post Office currently offers three travel insurance policies, Single, Annual and Backpacker trip.

What countries are not covered by Post Office Travel Insurance?

Post Office will not provide cover for countries or areas which the Foreign and Commonwealth Office (FCO) has advised against all travel to. This also includes areas with ‘advised against all but essential travel’. To check your destination’s FCO advice, visit

Does Post Office Travel Insurance Cover Pre-Existing Conditions?


Yes. Post Office will cover medical conditions, provided they are declared and accepted in writing before your trip.



How Long Does It Take to Assess A Claim?

Post Office does not provide a time limit to dealing with claims

About The Post Office

The post office current provides a wide variety of services and products, including

  • Mails and retail
  • Financial services
  • Government services
  • Telecoms

About Post Office Travel Insurance

The Post Office currently provides three core travel insurance policies, Single Trip, Annual Trip and Backpacker Trip, which covers medical expenses up to £10,000,000. Each policy comes with 8* different levels of cover which possess a variety of benefits and optional extras.

Promotions & Offers

The Post Office are offering 25% off travel insurance when you buy travel money through them. For more information, visit


To get a quote over the phone or have a sales related enquiry, call 0800 035 5157. For customer service and claims queries, call 0330 123 1921. Lines are open Monday – Friday, 8:30 – 6:00 and Saturday 9:00am – 1:00pm.

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