Southdowns - Travel Insurance reviews

Southdown Insurance is an independent travel insurance specialist set up in 2001, providing quality cover at competitive prices. They currently provide a variety of travel insurance products as well as other related Insurance products to customers based in the UK.


Ranked #6 of 61 Travel Insurance providers based on 1088 reviews

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Quotes our team received:

  • European Travel £18.18
  • Worldwide Travel* £30.73

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Choose from three levels of travel insurance

Southdowns provide three levels of travel insurance, including Single, Annual and Pre Existing Conditions. Each policy possesses a variety of benefits and competitive cover. There is a useful guide to the type of benefits featured, below.

There is also a payable excess, which is fixed until the end of the policy. Southdowns excess starts from £75, depending on your level of cover, which is payable per claim.

The policy booklet has the full terms and conditions. For more information, visit Southdowns’s official website.

Medical Expenses£10,000,000£15,000,000£15,000,000£20,000,000
Hospital BenefitXX£2,000£2,000
Missed DepartureX£1,000£1,000£1,000
Personal Accident£10,000£10,000£20,000£80,000
Personal Liability£2,000,000£2,000,000£2,000,000£2,000,000

Your benefits for travel insurance cover levels

Medical Expenses

If you require emergency medical treatment whilst holidaying abroad, Southdowns Insurance will cover your medical expenses up to £20,000,000 depending on your level of cover.


If your baggage is lost or stolen, Southdowns will provide a financial benefit to cover the cost of lost items up to £3,500. If your baggage is delayed, Southdowns Insurance will provide compensation of up to £400, subject to the terms and conditions of your insurance policy.

Emergency Dental

If you require emergency dental treatment whilst abroad, Southdowns will cover the cost up to £500

Personal Money

If your money is lost or stolen, Southdowns will cover the cost of your money up to £500. However, if your possessions are stolen as the result of a mugging, Southdowns will provide a cash benefit to cover the cost of your stolen items up to £1,000.

What Type Of Policies Do Southdowns Offer?

Southdowns currently provide three travel insurance policies; Single Trip, Annual Multi-Trip and Pre-Existing Conditions. Each policy has four levels of cover, including Bronze, Silver, Gold and Platinum. Each levels has a different benefits and is subject to different excesses.

What countries are not covered by Southdowns?

Southdowns do not provide cover for countries or areas which the Foreign and Commonwealth Office (FCO) has advised against all travel to. This also includes areas with ‘advised against all but essential travel’. To check your destination’s FCO advice, visit

Does Southdowns Cover Pre-Existing Conditions?

Yes. Southdowns does provide travel insurance cover for pre-existing medical conditions. However, this is subject to acceptance. For more information, contact their UK call centre on 01903 255 659.

How Long Does It Take To Assess A Claim?

Southdowns do not provide a time limit for dealing with claims. However, if you need to make a claim in the case of a medical emergency, you can call their 24 hour emergency hotline on 01903 255 659

About Southdowns Insurance

Southdowns Insurance was founded in 2001, with the goal of creating insurance products that suit everyone. Southdown work to provide cover that is easy to purchase online, as well as in-house Medical Screening service to our customers with existing Medical Conditions to help select the right policy.

About Southdowns

Southdowns offers regular Single Trip and Annual Travel insurance policies as well as medical specialist travel products including Pre Existing Medical Conditions insurance, to cover a range of conditions from mild to severe including recent diagnosis

In addition, Southdowns policies also come with a variety of benefits, including cancellation costs, medical and repatriation expenses, baggage, money and include a 24-hour medical helpline.

Southdowns Contact Info

Southdowns Insurance Services Limited is underwritten by Inter Partner Assistance SA (IPA), part of the AXA Assistance Group, with worldwide medical and emergency services provided by AXA Travel Insurance Ltd, who have offices located around the world.

Promotions & Offers

Southdown does not offer any promotions or offers at this time.


To contact Coverwise, you can use their contact form which is located on their contact pages. Visit for more information.
You can also call their Sales & Service team on 01903 255 659. Lines are open Monday to Friday, 09:00 – 18:00 and Saturday 09:00 – 17:00.

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