Staysure - Travel Insurance reviews

Staysure is the UK’s number one for travel insurance and was previously voted by consumers as the best travel insurance provider. They cover 99% of global destinations and aim to cover 95% of claims paid out in the first five days.


Ranked #12 of 61 Travel Insurance providers based on 46785 reviews

Review Score


Quotes our team received:

  • European Travel £14.13
  • Worldwide Travel* £35.04

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Choose from four levels of pet insurance

Staysure offer a range of policies including single trip, annual multi trip and long stay travel insurance, each designed to meet the specific needs of holidaymakers.

There is also a payable excess, which is fixed until the end of the policy. Staysure has an excess ranging from £65-£85 depending on your level of cover.

The policy booklet has the full terms and conditions. For more information, visit Staysures official website.

Medical Expenses£5,000,000£10,000,000
Hospital BenefitX£1,000
Missed Departure£500£1,500
End Supplier FailureX£3,000
Lost/Stolen Documents£300£500
Personal AccidentX£20,000
Personal Liability£2,000,000£2,000,000

Your benefits for travel insurance cover levels

Medical Expenses

If you suffer an accident or fall ill whilst abroad, Staysure will cover medical emergencies and repatriation up to £5,000,000 on their basic cover and £10,000,000 on their comprehensive cover.

Cancellation & Curtailment

If you need to cancel or cut short your holiday due to unforeseen circumstances, Staysure will cover the cost of up to £500 on basic cover, with an optional upgrade to £3,000. For the comprehensive cover option, Staysure will cover the cost up to £15,000


If your baggage is lost, stolen or damaged, Staysure will cover the cost up to £300 on basic policies and £2,500 on comprehensive cover options


If your money is stolen or lost while you’re on holiday, Staysure will cover the cost up to £250 on basic policies and £500 on comprehensive cover options.

What Type of Policies Do Staysure Offer?

Staysure currently offer four travel insurance policies, including Single, Annual, Long Stay and Expat.

What countries are not covered by Staysure?

Staysure insurance policies will not cover travel to a country, specific area or event which the Travel Advice Unit of the Foreign and Commonwealth Office (FCO) has advised against all travel or all but essential travel. For more information, visit the FCO website

Does Staysure Cover Pre-Existing Conditions?

Staysure consider all medical conditions, including cancer, heart conditions and diabetes

How Long Does It Take to Assess A Claim?

Staysure aim to payout all claims within 5 days of reciept.

About Staysure

Staysure was founded in 2004 by Ryan Howsam with the aim of providing comprehensive yet reasonably-priced travel insurance for the growing number of over 50s within the UK.

Years later, this is still their core mission. However, Staysure have since expanded to include a variety of insurance products for both UK residents and expatriates alike, including home insurance, motor, health and life. Today’s policies are still low cost but now include cover for many pre-existing conditions at no extra cost and offer the option of medical screening for more serious illnesses.

About Staysure

Staysure offer four different policies with a variety of addons to tailor their insurance policies to each individual holiday needs. Add ons include cruise cover, golf cover, gadget cover and winter sports cover. Each policy also provides cover for popular destinations such as USA and Europe.

Staysure Contact Info

Staysure is a trading name of TICORP Limited. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Registered office: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. TICORP Limited is licensed and regulated by the Gibraltar Financial Services Commission number FSC1238B and trades into the UK on a freedom of services basis, FCA FRN 663617.

Promotions & Offers

Staysure current have no offers or promotions


To contact Staysure sales department, call 0808 281 8020. Lines are open Monday – Friday: 8:30am – 8pm, Saturday 8:30am – 6pm and Sunday, 10am – 4pm. For customer services, please contact one of the following numbers:

  • Within UK: 030 3003 5893
  • Outside UK: 01604 968595

For medical related emergencies, please contact the 24/7 Emergency & Repatriation Assistant Helpline on the following numbers:

  • Outside UK: 01403 330299
  • Within the USA: +1 844 780 0639
  • Within Canada: +1 819 780 0639
  • Within UK: 01403 330299

Alternatively, you can email them directly at

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