World First - Travel Insurance reviews

Founded in 1973, World First is part of Rothwell and Towler, an insurance group set up to provide specialist holiday and worldwide travel insurance. Since its inception, World First is run as a family travel insurance business and provides good travel insurance quotes and friendly personal service.

World First

Ranked #37 of 61 Travel Insurance providers based on 1956 reviews

Review Score


Quotes our team received:

  • European Travel £10.32
  • Worldwide Travel* £33.50

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Choose from three levels of travel insurance

World First offers three levels of travel insurance, Classic, Standard and Premier. Each level of cover comes with a variety of of benefits and optional add ons to ensure you get the most of your cover. There is a useful guide to the type of benefits featured below.

World First policies also come with payable excess, which is fixed until the end of the policy. This excess is £50 across all levels of cover and is payable per claim.

Medical Expenses£10,000,000£10,000,000£10,000,000
Hospital Benefit£500£1,000£1,000
Missed Departure£300£500£750
Lost/Stolen Documents£250£250£300
Personal Accident£10,000£20,000£20,000
Personal Liability£2,000,000£2,000,000£2,000,000

Your benefits for travel insurance cover levels

Medical Expenses

If you require emergency medical attention whilst holidaying abroad, World First will cover the cost of your medical bills up to £10,000,000 as standard. This further extends to emergency dental work up to £400 and hospital benefit up to £1,000, depending on your level of cover.

Personal Accident

If you suffer an accident that results in total permanent disability or loss of limbs or sight, World First will provide a financial benefit, if you’re unable to return to work, up to £20,000. However, if you die of accidental death while holidaying abroad, World First will provide a financial benefit up to £15,000.


If you have to cancel your trip or cut it short due to one of the reasons stated within your policy documents, World First will cover the unused cost of your trip up to £5,000.

Missed or Delayed Departure

If your departing flight, to or from the UK, is delayed, World First will cover the cost up to £350 depending on your level of cover. However, if you miss your departure flight, World First will cover the cost up £750.

What Type Of Policies Do World First Offer?

World First offer two main travel insurance policies, single trip and annual multi trip travel insurance. They also provide other travel insurance policies, including Family, Medical, Cruise, Winter Sports, Backpacker and Longstay.

What countries are not covered by World First?

World First will not provide cover for countries or areas which the Foreign and Commonwealth Office (FCO) has advised against all travel to. This also includes areas with ‘advised against all but essential travel’. To check your destination’s FCO advice, visit

Does World First Cover Pre-Existing Conditions?

Yes. World First does provide cover for pre-existing medical conditions, including cancer, angina, HIV, heart disease and many more conditions other insurers won’t. For more information, visit

How Long Does It Take To Assess A Claim?

World First don’t provide a time limit to dealing with claims.

About World First


World First is a travel insurance specialist, established in 1973. The company is a family run business that aims to provide more for your cover by accommodating a variety of travel insurance needs.

About World First

World First provides two main travel insurance policies; single and annual multi trip. They also provide other travel insurance policies to cater to those with specific insurance needs, including Family, Cruise, Winter Sports, Backpacker and Longstay.

Each policy also comes with optional cover, such as excess waivers, golf equipment, business travel, weddings abroad, winter sports, hazardous sports and stop over extension.

World First travel insurance policies also come with a variety of benefits, such as missed departures, flight delay cover, lost baggage or money, hospital and physiotherapy benefit and cover for over hundreds of activities.

Promotions & Offers

World First currently have no promotions or offers


To contact World First, you can call their sales team on 0345 07 08 902. Lines are open Monday – Friday 09:00 to 17:30 and Saturday 09:00 – 16:00. To speak to their customer service team, please call 0345 90 80 161, lines are open Open Monday to Friday 09:00 to 17:30 and Saturdays 09:00 to 16:00. You can also email World First directly, at

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