Nova Direct Reviews

Nova Direct offer a number of cover options and you can Insurance upto 5 bicycle on the same policy.

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Previous
Provider

7.8 /10

Based on 4954 reviews

#13 of 13 bicycle insurers

Sentiment Score: 0.5/10
4954 reviews found on websites such as TrustPilot

Price Band

£ £ £ £ £

Good for

Cover starts from £13.59 per year
Excess start from just £50
Excess start from just £50

84% of consumers read reviews before purchasing

*Based on an independent survey of 1000 people by Compare By Review

Peter Thompson

Cover Purchased

Reviewed without invitation

Reviewed the Service experience on 2 Sep 2025

Wouldnt Recover Me Because I Didnt Have A Spare Wheel.

JUNK. Wouldnt recover me because I didnt have a spare wheel. IM ON A MOTORCYCLE! "Sorry sir policy says no recovery unless you have these" Ill make sure i carry a spare wheel, jack and tyre every …

Recieved a response over 5 days after their service query was submitted
Was neither happy or unhappy with their experience when they spoke to someone

Tracy

Cover Purchased

Reviewed without invitation

Reviewed the Service experience on 25 Jul 2025

Best Customer Service

I recently had the opportunity to interact with the customer service team regarding my bicycle insurance policy, and I must say, the experience was both efficient and reassuring. From the initial poi…