Petplan Reviews - Pet Insurance

Ranked 2 of 25 Pet Insurance providers

Petplan Reviews

Reviews

8,714

Review Score

9.36/10

Defaqto

Defaqto

Price band

£££££

We take the hard work out of comparing reviews by collecting real user reviews from multiple platforms, as well as our own, before applying our unique algorithm to ensure you can find the best insurance providers based on real-world customer experiences and personal reviews. Tell me more.

Reviews

8,714

Review Score

9.36/10

Petplan pet insurance reviews

Quick and easy

We were looking for a mid-range insurance for our puppy. After reviewing lots of companies we found Petplan. A few questions about our dog and all was completed. No pressure put into the purchase (other companies are still messaging even though I have declined).

I would recommend

Victoria Wilson smith

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No comment has been added from Petplan.

Reply from Compare by Review

Glad to hear that it was easy to take out a pet insurance policy with Petplan.

Peace of mind

Having got 4 weeks free when we brought our pup we honestly weren't intending to renew, but, (isn't there always a but) Nala, our beautiful black lab, showed signs of illness pretty much straight away, turned out we had inadvertently got her from a puppy farmer, and she was riddled with parasites, it ended up costing us hundreds in vet bills, which Petplan reimbursed without any hassle! Huge weight of our shoulders, we now have a healthy dog and are debt-free, thanks to Petplan.

I would recommend

Eliza James

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No comment has been added from Petplan.

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Sorry to hear about your dog, Eliza but it’s great to know that Petplan handled your claim well.

Quick and easy

I've had to claim twice in our puppys first year, and turnaround has been incredibly quick, hassle free, paid in full and NO INCREASE in subs for year two. Very happy.

I would recommend

Francesca Harrod

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No comment has been added from Petplan.

Reply from Compare by Review

Excellent to know that Petplan handled both of your claims well and that despite making a claim, your premium didn’t increase! Thanks for leaving a review, Francesca.

Reliable cover

Pet plan is consistent with their cover. They are reliable at paying out on claims but do have a higher monthly price compared to most other insurance companies.

I would recommend

Ellen Kelly

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No comment has been added from Petplan.

Reply from Compare by Review

It’s great to hear that you’ve had a brilliant experience with Petplan despite their higher monthly premiums. It’s important to consider the level of cover you receive above the cost of the policy.

Petplan review

Good value, good coverage, explained everything really well, and were friendly and helpful makes me feel secure. No nasty surprises always answered when I contacted them

I would recommend

Lily Fraser

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No comment has been added from Petplan.

Reply from Compare by Review

Great to hear. Thanks for leaving a review, Lily.

Most cover for reasonable cost

In comparison to other providers, I found that Petplan provided the most comprehensive insurance plan for my cat at the most reasonable cost.

I would recommend

Emily Gallichan

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No comment has been added from Petplan.

Reply from Compare by Review

Good to know. Thanks for leaving a review, Emily.

Petplan pet insurance is reviewed on

Feefo collect honest feedback, straight from the customer and rate each brand or service between 1-5 stars.
Read reviews on Feefo
TrustPilot gather reviews for a variety of different services and brands. They rate each brand or service out of ten and provide the additional option of reviewing them.
Read reviews on Trustpilot
Smart Money People allows consumers to rate a variety of financial services and providers. Each provider is rated out of five, with the average score taken from the ratings of each financial product.
Read reviews on Smart Money People

Pricing

Price band

£££££

Quotes our team received:

4-year old Labrador Retriever: £30.90
3-year old Bengal: £11.92

Our team have received a quote based on Buster, a 4-year old Labrador Retriever dog and Tinks, a 3-year old Bengal cat.

Benefits of Petplan pet insurance

  • Petplan’s Classic, Classic + and Ultimate policies have been awarded 5 Stars by Defaqto
  • Rated 4.4/5 on Feefo
  • 4.86/5 Smart Money People rating
  • Petplan won’t increase your premiums because you’ve made a claim
  • 10% discount when you purchase a policy online
  • Multipet discount if you insure more than one pet

Compare pet insurance providers to see how Petplan’s pet insurance performs against their competitors.

About Petplan pet insurance

Petplan is a specialist in the pet insurance field.  Whether it’s settling a claim quickly, helping you with a claim enquiry or finding the right cover, Petplan tries to make insuring your pet as easy and straightforward as possible.

Frequently asked questions

What policies does Petplan pet insurance offer?

Petplan insurance offers three policies for dogs and cats; Classic, Classic + and Ultimate.  Each policy varies in limitations but each is very comprehensive. For rabbits, Petplan offers one policy, Rabbit Plan.

What animals does Petplan insurance cover?

Petplan pet insurance provides cover for dogs, cats and rabbits.  They also offer equine cover which can cover both the horse and rider. 

Does Petplan et insurance cover pre-existing conditions?

No, Petplan insurance doesn’t cover pre-existing conditions. 

How many claims are settled with Petplan insurance?

Petplan insurance states they pay 97% of the claims they receive. 

How quickly will Petplan insurance settle a claim?

Petplan insurance states that 90% of claims are paid in five working days. 

Can Petplan insurance pay my vet directly?

Yes, they can pay your vet directly if you prefer. 

Does Petplan insurance have an online claim service?

Yes, they have an online service to make the system easier and quicker. 

Pet insurance guides