1. Your personal data – what we collect and how it’s used
1.1 Your personal details
When you leave a review on our Website, we collect the following personal data about you:
- Your name (this will be public)
- Your email address
- This information is mandatory and you will not be able to leave a review on CBR without it.
This information is mandatory and you will not be able to leave a review on CBR without it.
1.2 Information in reviews and ratings
When you leave a review about a provider, we collect the following information that you provide for your review:
- The provider you’re reviewing
- The headline and content of your review
- Your overall rating of the provider (1-5 stars)
- How likely you are to recommend them (rating from 1-10)
1.4 Your IP address, browser settings and location
We register your computer’s IP address, browser settings and location when you visit our Website. Your IP address is the numerical address that relates to the computer you used to visit the Website. Browser settings include the type of browser you’re using, time zone and browser language. This information is collected so that we can track the computer used if we need to investigate cases of misuse or unlawful actions in connection with visits to or use of our Website.
1.5 How we use your personal data
The information you provide us will be used to:
- Verify the legitimacy of your review
- Respond to any questions you ask us and provide related customer services
- Adhere to legal requirements and legal processes, requests from public and governmental authorities, relevant industry standards and our internal policies
1.6 Information used for Marketing Purposes
When relevant we may use your contact information to send out promotional material relating to our products and to send out information about our company. We may also use your email address to contact you on the same date each year to offer a new quotation, based on the information that you have already submitted to us. We may also occasionally notify you about important functionality changes to this website, new services and special offers by email to provide information that we think you will find valuable. You may opt-out of receiving future notifications by emailing us, or sending a message on our Contact Us form. Occasionally, we may also allow other very carefully selected companies to offer related products or services to you by email. If you do not wish to receive information of this kind you can opt-out of marketing when completing a purchase, by sending us an email, or via our Contact Us page.
2. Disclosure of your personal data
2.1 Disclosure of personal data
When you leave a review, your review will be shared on our Website so that others can read about your experience with a specific provider. When your review is published, we will disclose the content of your review (written or video) and the name you provide us with.
2.2 Disclosure to other third-party websites, services and companies
We want your reviews to be exposed to as many potential customers as possible. Therefore, we allow other services to show reviews that have been left on our Website.
The third-party services that can show your reviews alongside your name are:
- Search engines, including Google and Bing
- Providers reviewed on Compare by Review
3. Data Controller
3.1 Information for which we are the data controller
We are the data controller for the information that you provide when you leave a review. Including your name and your email address. We are also the data controller for the information that’s disclosed to other services (see 2.2).
3.2 Information for which you are the data controller
You are the data controller for the personal information that you choose to disclose on our Website.
4. Links to other websites
Some pages on our Website include links to other websites. We do not endorse those websites or control any of the content included on these third party websites. We are not responsible for their policies or practices. If you’re visiting one of these sites, you should check out their privacy policies as the way they collect, handle and process your personal data will be different from us.
5. Data retention
Your information will remain in our system for as long as the review is live on the site. Your review will only be deleted in the case of us removing the provider you reviewed from our comparison tables. If you no longer want us to hold your personal data, you can contact us on firstname.lastname@example.org and we will remove your review, including all data we hold about you.
6. Access to the personal data we hold about you
If you have left a review on our site and want to request information about your personal data, you can email email@example.com.
We reserve the right to make changes at any time to this Policy. If you object to the changes that we have made, you can get in touch by emailing firstname.lastname@example.org and requesting us to remove your reviews and personal data.
8. Questions and complaints
If you have any issues or questions regarding the information laid out in this Policy, feel free to contact us at email@example.com
You can also reach us by post at:
1 Moulsham St,
You can make a complaint to us directly or to the Information Commissioner’s Office at any time. However, we appreciate the chance to deal with your concerns so please do contact us in the first instance.