Buster, a four-year-old Labrador Retriever
Pet Protect Reviews
Pet Protect is the only insurer that includes a PitPat Dog Activity Monitor worth £39 with their dog insurance to help keep your dog healthy and happy.
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Sentiment Score: 9.2/10
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3094 reviews found on websites such as TrustPilot
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Receive 12 months cover for the price of 11
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Dog insurance policies come with a PitPat Dog Activity Monitor worth £39
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Vet fee cover ranges from £3,000 to £6,000
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Pet Protect offers a recommendation incentive
Price Band
£
£
£
£
£
Good for
- 12 months cover for the price of 11
- Offers a recommendation incentive
84% of consumers read reviews before purchasing
*Based on an independent survey of 1000 people by Compare By Review
Cover Purchased
Reviewed without invitation
Reviewed the
Sales
experience on 1 Mar 2023
Great Customer Service
I’ve only just taken out a policy but had to contact customer service about a few things, one included changing my payment date. They got back to me very quickly via email and we’re very efficient. …
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Thought purchasing a policy was really easy
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Bought insurance with Pet Protect because of price
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Was neither happy or unhappy with their experience when they spoke to someone
Cover Purchased
Reviewed without invitation
Reviewed the
Service
experience on 27 Jan 2023
Excellent All Round
I have insured my animals with Pet Pritect for several years.. horses, cats and dogs. I have never had any problems communicating with them or with claiming. A great company all round.
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Recieved a response the same day their service query was submitted
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Was neither happy or unhappy with their experience when they spoke to someone
Quotes our team received
Details
Cheapest Dog Quote
£36.63
Per Month
Maximum Vet Fees
£6k
Per Year
Cover From
8
Weeks
Details
Tinks, a three-year-old Bengal
Cheapest Cat Quote
£18.02
Per Month
Maximum Vet Fees
£6k
Per Year
Cover From
8
Weeks
Compare Pet Protect insurance policies
Pet Protect offers three different pet insurance policies with varying levels of cover, so you can find the right policy for your budget and your pet's needs. Details of each policy are listed in the table below:
| Condition Care | Lifetime Plus | Lifetime Extra | |
|---|---|---|---|
| Vet fee cover | £3,000 | £4,000 | £6,000 |
| CT/MRI scans | Not covered | £750 per policy year | £750 per policy year |
| Cruciate ligament rupture | Not covered | £750 per policy year | £750 per policy year |
| Euthanasia | £50 | Up to vet fee limit | Up to vet fee limit |
| Third party liability | £1 million | £1 million | £1 million |
| Loss by theft or straying | Not covered | £750 | £1,000 |
| Advertising and reward | Not covered | £250 | £500 |
| Holiday cancellation | Not covered | £250 | £500 |
| Death by accident | Not covered | £500 | £750 |
| Travel cover | Not covered | £1,000 | £1,500 |
| Diet food | Not covered | £100 | £100 |
| Complimentary treatment | Not covered | £450 | £450 |
| kennel or cattery fees | Not covered | £250 | £500 |
Making a claim
You can easily make a claim using Pet Protect's online claim form. When you submit a claim, you should also enclose:
Any documents that you submit alongside your claim must be stamped by your vet. Once Pet Protect have received your claim form, they aim to process it within 12 working days.
Contact Pet Protect
If you want to speak to a member of the Pet Protect team, you can contact them via their on-site live chat or by filling in their 'email us' form online. If you'd prefer to talk to someone over the phone, you can call their sales team on 0345 603 1294 or the customer service team on 0345 602 4797. Lines are open Monday 8am to 5:30pm, Tuesday to Friday 8am to 8pm and Saturday 9am - 2pm.
Frequently asked Questions
Pet Protect offers three policies with up to £6000 of vet fee cover; Condition Care, Lifetime Plus and Lifetime Extra.
No, they don't cover any pre-existing conditions.
Pet Protect provides cover for dogs and cats only.
Yes, they have both an online service and a claim form service.
It can take up to 12 working days for Pet Protect to process a claim.
Pet Protect can make payments directly to you or to your vet.
Yes, their Lifetime policies include complementary therapies up to £450.
Yes, they cover up to £1 million in third-party liability cover.
