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Tell people about your star rating of Video Review

Advice on leaving a video review
  • Press Record – you’ll have 60 seconds to record your review.
  • Press Stop when you’re done.
  • Then press Save & Finish to send us your review.

You can restart your video at any time by pressing Stop and then Record. This will reset the timer and start a new recording.

Guidance notes

Not sure what to say? Our users would like to know:

  • How easy was it to take out a policy/open an account?
  • If you’re reviewing your insurance provider and have had to make a claim, how did they deal with the claim? Was the process quick and smooth or did you experience any problems?
  • Are they easy to get hold of if you need to contact them?
  • Do they deal with enquiries effectively?
  • Would you use them again in the future?
  • Would you recommend them to friends and family?

An example of what to say