Vetsure Reviews

Three levels of pet insurance cover to choose from. You can claim against an unlimited number of unrelated conditions per year.

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9.4 /10
Based on 1345 reviews
#7 of 30 pet insurers
  • Sentiment Score: 9.4/10
  • 1345 reviews found on websites such as TrustPilot
  • Vetsure's Premier and Premier Plus policies were both awarded a 5 Star Defaqto rating
  • Tailored policies to suit every budget and pet
  • 10% Introductory Discount applied to first year of cover
  • Pay for your policy in 12 interest-free monthly instalments

Price Band

£ £ £ £ £

Good for

  • Rated 5 stars by Defaqto
  • Rated 4.8/5 by Trustpilot
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85% of consumers read reviews before purchasing
Filter by:
  • All (122),
  • Claims (19),
  • Service (3),
  • Sales (100),
  • Renewal (0)
Louise Collins
Cover Purchased
i Reviewed without invitation
Reviewed the Claims experience on 24 Aug 2022

Review

I have contacted vetsure a few times over the years and the call handlers have always been very polite and friendly and pay an interest in my cats. I have recently had to claim for an accident my cat…
  • Recieved a response within 1-2 days after their claim was submitted
  • Claim was success and paid out
  • Was neither happy or unhappy with their experience when they spoke to someone
A D Broom
Cover Purchased
i Reviewed without invitation
Reviewed the Claims experience on 6 Apr 2022

Good Service

Excellent staff,nice and friendly good service all throughout.
  • Recieved a response within 3-4 days after their claim was submitted
  • Claim was success and paid out
  • Was neither happy or unhappy with their experience when they spoke to someone
Pet Icon

Quotes our team received

Labrador

Details

Buster, a four-year-old Labrador Retriever

Cheapest Dog Quote

£47.78
Per Month

Maximum Vet Fees

£7k
Per Condition

Cover From

8
Weeks
Bengal

Details

Tinks, a three-year-old Bengal

Cheapest Cat Quote

£19.77
Per Month

Maximum Vet Fees

£7k
Per Condition

Cover From

8
Weeks

Compare Vetsure pet insurance policies

 

Cover Premier Plus Premier Accident Only
Number of unrelated conditions covered Unlimited Unlimited Unlimited
Veterinary fees (per condition/per policy period) £5,000 £2,000 £2,000
Complementary medicine (per policy period) £1,000 £1,000 £1,000
Special diet (per policy period) £100 £100 N/A
Death of pet £1,000 £1,000 £1,000
Transportation costs (per policy period) £200 £200 £200
Loss by theft or straying (per policy period) £1,000 £1,000 N/A
Advertising and reward (per policy period) £300 £300 N/A

 

Frequently asked Questions

FAQ Icon

Vetsure insurance offers three policies; Premier Plus, Premier and Accident Only.  They each range in cost and cover levels depending on your needs.

  • Ability to choose from a range of excesses
  • Option to ‘top-up’ standard Vet Fee cover on Premier and Premier Plus
  • Option to add ‘Additional Benefits Cover (ABC) package’ which includes: Emergency boarding kennel/cattery fees, Holiday cancellation cover, Accidental damage cover, Personal accident cover, Dog walker cover, Overseas travel cover
  • Option to add Public Liability cover for Dogs
  • Options to add Preventative Care Vouchers which provide discounts on preventative treatments and services (available via participating Vetsure accredited practices only)

You are free to use any veterinary practice, but the use of a Vetsure accredited practice will mean you benefit from a discounted excess rate plus ‘guaranteed direct claims’ – meaning, in the event of a claim, you will only need to pay the excess due and the balance can be settled directly with the practice.

Vetsure insurance can either pay you or your vet directly.

Vetsure pet insurance provides cover for both cats and dogs from 8 weeks to 10 years*. After this point, Vetsure will continue to insure your pet for the rest of their life providing there is no break in cover.
* There is no upper age limit for their Accident Only policy.

No, Vetsure insurance will only cover illnesses or injuries sustained in the duration of your policy and not from before your policy starts. 

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