Multitrip.com Reviews

Upgrade your policy with a range of optional extras including travel disruption cover, flight cancellation cover and gadget insurance.

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9.3 /10
Based on 19106 reviews
#13 of 27 travel insurers
  • Sentiment Score: 0.0/10
  • 19106 reviews found on websites such as TrustPilot
  • Their Premier Plus policy is rated 5 Star by Defaqto
  • Cover over 60 sports and activities as standard
  • Up to £10 million medical cover
  • Up to £5,000 for cancellation or curtailmentChildren go free on family policies

Price Band

£ £ £ £ £

Good for

  • Rated 5 stars by Defaqto
  • £20m limit for medical cover
Consumer Behavior Graphic
85% of consumers read reviews before purchasing
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  • All (3),
  • Claims (1),
  • Service (2),
  • Sales (0),
  • Renewal (0)
Raymond
Cover Purchased
i Reviewed without invitation
Reviewed the Service experience on 23 Feb 2022

Bad Customer Service

I try to contact customer service but unfortunately, there is no one will pick up the phone. And even though I wrote several letters to their email, no response as well. I don't know what's wrong wit…
  • Recieved a response over 5 days after their service query was submitted
  • Was neither happy or unhappy with their experience when they spoke to someone
Pauline Hogg
Cover Purchased
i Reviewed without invitation
Reviewed the Service experience on 9 Feb 2022

Absolutely Rubbish

Impossible to get hold of anyone for queries after I took policy out online. Eventually a Customer Services person contacted me with the answer I needed but then nobody came back with a further clari…
  • Recieved a response over 5 days after their service query was submitted
  • Was neither happy or unhappy with their experience when they spoke to someone
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Quotes our team received

Single Trip

Trip Details

7 nights in Spain

Single Trip Quote

£8.49

Medical Cover Limit

£20m

Cancellation Cover Limit

£5k
Annual Trip Quote

Trip Details

Worldwide cover including USA

Annual Trip Quote

£38.89

Medical Cover Limit

£20m

Cancellation Cover Limit

£5k

Frequently asked Questions

FAQ Icon

Multitrip.com provides three travel insurance types, including Single Trip, 1 year multi-trip and Backpacker. Each of these policies then has cover options of family travel, couples travel and group travel.

Multitrip.com does not cover travel to a country, specific area or event which the Travel Advice Unit of the Foreign and Commonwealth Office (FCO) has advised against all travel or all but essential travel. For more information, visit the FCO website.

Mutlitrip.com can provide cover for pre-existing conditions. If you have only one medical condition, this will be covered under the policy without the need for medical screening.

All claims must be reported to the Claims Company within 31 days or as soon as possible following an insured event. For non-urgent matters, Multitrip.com aims to assess and resolve claims within 8 weeks of receipt.

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