Buster, a four-year-old Labrador Retriever
Insure Your Paws Reviews
Insure Your Paws offers three cover levels and a multi-pet discount. There's no extra cost for paying monthly.
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Sentiment Score: 3.1/10
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1804 reviews found on websites such as TrustPilot
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For every policy sold, a donation is made to charity
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Insure Your Paws £10,000, £5,000 and £7,500 Lifetime Cover policies were all awarded a 5 Star Defaqto rating.
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Insure Your Paws can pay you or your vet directly
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Up to 10% multi-pet discount
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Lifetime cover from £9.33 a month
Price Band
£
£
£
£
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Good for
- £10k maximum vet fees per year
- Rated 5 stars by Defaqto
84% of consumers read reviews before purchasing
*Based on an independent survey of 1000 people by Compare By Review
Cover Purchased
Reviewed without invitation
Reviewed the
Claims
experience on 7 Feb 2024
Disgusting Experience
I have been with insure your paws for years and have spent over £40 per month on fully covered insurance including up to £3000 vet bills. When I needed them and a £1000 vet bill later they are refusi…
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Recieved a response over 5 days after their claim was submitted
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Claim wasn't successful
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Was neither happy or unhappy with their experience when they spoke to someone
Cover Purchased
Reviewed without invitation
Reviewed the
Claims
experience on 20 Feb 2023
Distressing
The experience with insure your paws is very distressing, firstly the receptionist is very rude, and then all I got back from them once the claim was made was £130 out of £800 after my pay had passed…
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Recieved a response over 5 days after their claim was submitted
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Claim was success and paid out
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Was neither happy or unhappy with their experience when they spoke to someone
Quotes our team received
Details
Dog Quote
£43.29
Per Month
Maximum Vet Fees
£6k
Per Condition
Excess
£99
Dog | Cat
Details
Tinks, a three-year-old Bengal
Cat Quote
£20.68
Per Month
Maximum Vet Fees
£6k
Per Condition
Excess
£99
Dog | Cat
Compare Insure Your Paws pet insurance policies
Insure Your Paws offers three types of pet insurance policies:
- Accident Only cover – depending on the vet fee limit that you choose, you can get up to a maximum of £2,000 for each covered accidental injury including any illness caused by the accident for up to 12 months, subject to you renewing your policy and paying premiums on time.
- Maximum Benefit cover – you can get up to a maximum of £6,000 for each covered illness or injury, subject to you renewing your policy and paying premiums on time. Once you’ve reached the vet fee limit, any condition you’ve previously claimed for will no longer be covered.
- Lifetime cover – depending on the vet fee limit you select, lifetime cover can provide cover for veterinary fees up to a maximum of £10,000 per policy year for all new covered illnesses or injuries. As long as you renew your policy and pay premiums on time, your pet will be covered for long-term or recurring illnesses for the length of the policy.
The table below details the maximum limits for each policy type.
| Accident Only | Maximum Benefit | Lifetime Cover | |
|---|---|---|---|
| Veterinary fees | £1,000 | £2,000 | £5,000 |
| Third party liability | £1,000,000 | £1,000,000 | £2,000,000 |
| Excess | £99 | £99 | £99 |
| Death from accident | £300 | £500 | £1,500 |
| Death from illness | Not included | £500 | £1,500 |
| Boarding fees | Not included | £750 | £1,250 |
| Theft and straying | Not included | £750 | £1,500 |
| Holiday cancellation | Not included | £1,000 | £1,750 |
| Advertising and reward | Not included | £750 | £1,500 |
| Loss of pet passport | Not included | £250 | £250 |
| Overseas travel | Not included | 1 month | 12 months |
| Quarantine | Not included | £500 | £1,000 |
| Emergency expenses cover abroad | Not included | £350 | £1,000 |
| Accidental damage | Not included | £250 | £500 |
| Vet helpline | Included | Included | Included |
Managing your policy and making a claim
You can manage your Insure Your Paws policy online. By logging in, you have the ability to:
- Update your payment details
- Manage your cover renewal
- Check your claims history
- Review your Insurance Product Information Document (IPID)
- Download and print your policy wording
- View your policy schedule
- See the Terms of Business
To make a claim on your Insure Your Paws pet insurance, you need to contact their claims handler on 0330 134 8115. All claims will be handled by Sterling Client Services trading as Sterling Pet Solutions.
Frequently asked Questions
Insure Your Paws provides pet insurance cover for cats and dogs. To start your policy, your pet must be older than eight weeks and younger than eight years of age for dogs and 10 years for cats.
Insure Your Paws offers three different policy types for cats and dogs. Accident Only, which covers accidents up to 12 months, Max Benefit, which covers illness and injury up to the maximum vet fee limit, and Lifetime policies, which covers your pet up to the vet fee limit for all insured illnesses and injuries per policy year.
Insure Your Paws provides cover for a pet who has previously suffered from illness or injury. However, any injury, illness or condition diagnosed before the policy was taken out will not be covered and will be excluded from your terms of cover as a pre-existing condition.
While there is no time limit for assessing your claim, Insure Your Paws advise you to complete the claim form as soon as possible with your vet for a quick and easy transaction. They also aim to assist you with your claim every step of the way, by phone or by mail.
Yes, they offer up to 10% multi-pet discount.
Maximum Benefit Pet Insurance Guides
Check out our insurance guides for more information
