Frequently Asked Questions

• What policies do they offer?

LV= offer two pet insurance policies; Time-Limited and Lifetime. Their Time-Limited policy covers an illness or condition for a maximum of 12 months from the date of the first treatment up to the limit you choose. This type of cover is most suited to short-term illnesses and injuries. Their Lifetime policy covers your pet for illnesses or conditions that occur during the policy year, up until the policy limit you choose. The policy limit is then refreshed and applied again when you renew your policy, so you have peace of mind that your pet is always covered, provided you remain insured with LV=.

• Do they offer a multi-pet discount?

Yes. If you insure more than one pet with them, you'll get a 5% discount.

• Will LV= stop insuring my pets when they reach a certain age?

No. LV= will continue to insure your pets no matter their age. However, their ‘death from illness’ cover will stop when your cat reaches 11 years old and your dog reaches 9 years old.