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RSPCA Reviews

They have four levels of cover to choose from and 15% of the price of every policy sold goes to the RSPCA charity.

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8.7 /10
Based on 4050 reviews
#8 of 30 pet insurers
  • Sentiment Score: 2.6/10
  • 4050 reviews found on websites such as TrustPilot
  • Donation of 15% goes to help animals in need
  • Their Gold, Platinum and Silver policies are awarded a 5 Star rating by Defaqto
  • 10% multi-pet discount
  • Farewell cover included as standard on the majority of policies
  • No upper age limits
  • Overseas travel cover

Price Band

£ £ £ £ £

Good for

  • £12k maximum vet fees per year
  • Rated 5 stars by Defaqto
Consumer Behavior Graphic
84% of consumers read reviews before purchasing
*Based on an independent survey of 1000 people by Compare By Review
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  • All (6),
  • Claims (3),
  • Service (3),
  • Sales (0),
  • Renewal (0)
Steve Scales.
Cover Purchased
i Reviewed without invitation
Reviewed the Claims experience on 16 Oct 2023

No Pay Out.

Said that a condition was the same as a previous eye accident and would not pay out, even after the vet explaining the situation. I would never use them again and would advise anyone else not to do s…
  • Recieved a response over 5 days after their claim was submitted
  • Claim wasn't successful
  • Was neither happy or unhappy with their experience when they spoke to someone
Steven Scales
Cover Purchased
i Reviewed without invitation
Reviewed the Claims experience on 26 Jul 2023

I Feel Conned.

I feel we were conned. They would not pay out as they said our dog had a previous condition. When I filled the forms out it states conditions, our dog had treatment for an incident, not a condition. …
  • Recieved a response within 3-4 days after their claim was submitted
  • Claim wasn't successful
  • Was neither happy or unhappy with their experience when they spoke to someone
Pet Icon

Quotes our team received

Labrador

Details

Buster, a four-year-old Labrador Retriever

Cheapest Dog Quote

£58.12
Per Month

Maximum Vet Fees

£12k
Per Year

Cover From

8
Weeks
Bengal

Details

Tinks, a three-year-old Bengal

Cheapest Cat Quote

£31.42
Per Month

Maximum Vet Fees

£12k
Per Year

Cover From

8
Weeks

Compare RSPCA pet insurance policies

RSPCA offers four different levels of illness and injury pet insurance as detailed in the table below. They also offer an Accident Only policy with £2,500 vet fee cover for accidents, £500 dental injury cover, £1,000,000 third party liability cover (dog's only) and £150 farewell cover. 
 
  Bronze Silver Gold Platinum
Vet fees £4,000 per condition £6,000 per condition £8,000 per year £12,000 per year
Third party liability £1 million £2 million £2 million £2 million
Advertising & reward £500 £750 £1,000 £1,000
Loss from theft/straying £500 £1,000 £2,000 £2,000
Holiday cancellation Not covered £2,000 £2,000 £2,000
Quarantine costs Not covered £1,000 £1,000 £1,000
Loss of pet passport Not covered £250 £250 £250
Euthanasia, cremation or burial £150 £150 £250 £250
Access to FirstVet Included Included Included Included
 
 

Making an RSPCA pet insurance claim

If you need to claim on your RSPCA pet insurance policy, you need to call 03301 348 576. A member of the claims team will talk you through the process. Once your claim has been reviewed and approved, you'll need to pay the excess for the claim. It will either be deducted from the amount the RSPCA pay you or if the claim is settled directly with your vet practice, you may need to pay the excess to them. 
 
 

Contact RSPCA

For enquiries about RSPCA pet insurance, you can call 1300 881 492 or email enquiries@rspcapetinsurance.org.au. Lines are open Monday to Friday 8am-8pm and Saturday 9am-2pm. 

Frequently asked Questions

FAQ Icon

RSPCA pet insurance offer five different policies; Accident Only, Bronze, Silver, Gold and Platinum. Each option suits different needs and budgets so there’s a policy for everyone.

RSPCA only offers cover for cats and dogs.

Yes, RSPCA offers a 10% multi-pet discount for each additional cat or dog that you insure with them.

None of the RSPCA’s policies cover pets with pre-existing conditions.

Yes, 15% of the price for every policy purchased goes directly to helping animals in need.

Pet Insurance Guides

Check out our insurance guides for more information