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Revolut Reviews

Transfer money abroad in 30+ currencies with the interbank exchange rate, with a 0.5% fee for anything over £1,000 each month.

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8.7 /10
Based on 145178 reviews
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#3 of 5 app based banks
  • Sentiment Score: 5.4/10
  • 145178 reviews found on websites such as TrustPilot

Price Band

£ £ £ £ £

Good for

  • Rated 4.4/5 by Trustpilot
  • Rated 4.88/5 by Smart Money People
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84% of consumers read reviews before purchasing
*Based on an independent survey of 1000 people by Compare By Review
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  • All (5),
  • Claims (1),
  • Service (4),
  • Sales (0),
  • Renewal (0)
Ekaterina
Cover Purchased
i Reviewed without invitation
Reviewed the Claims experience on 16 May 2023

I Would Not Recommend To Use Revolut At All

I would not recommend to use Revolut at all, because it’s absolutely unclear service and terrible customer support. 1. If you bought upper plan with necessary services, you calculated cost and prof…
  • Recieved a response over 5 days after their claim was submitted
  • Claim is still unresolved
  • Was neither happy or unhappy with their experience when they spoke to someone
Petru
Cover Purchased
i Reviewed without invitation
Reviewed the Service experience on 8 Nov 2021

Unprofessional And Unreliable

CS cannot answer queries, always waiting for answers from a “special department “. Usually lame excuses and no substance. It looks like we are feedback providers, not customers with real issues to b…
  • Recieved a response over 5 days after their service query was submitted
  • Was neither happy or unhappy with their experience when they spoke to someone
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Frequently asked Questions

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To open an account you need to download the Revolut app via your smartphone. You then need to fill in the necessary details and have some ID to hand to take an image of and upload. The whole process is very quick, clear and easy to navigate.

It’s very easy to contact the team at Revolut. Simply call them or use the in-app chat available 24hrs a day (Premium and Metal plan users have a priority service).

Revolut is authorised by the Financial Conduct Authority (FCA). However, they're not part of the Financial Services Compensation Scheme (FSCS). If there was an insolvency issue, customers would be able to claim their funds from a segregated account.