Revolut Reviews - App-Based Bank

6.400 euros transfer still disappeared after two months it was ¨sent¨. (Whole documentation available). AT A GLANCE: For two months, a transfer of 6.400 euros I made has ¨disappeared¨ and never reached the beneficiary, whose bank has issued a certificate stating this. Revolut and/or its ¨bank associate¨ are using my money since 2 months ago, and me? I already got a lawsuit from the company which didn´t get its money. NOW, IN DETAIL. I am Premium Revolut customer since one year ago. I used Revolut services for not such big amounts. But on last August 14th, I ordered an inside-Europe transfer for the aproximative amount of 6.400 euros. After 2 months, it didn´t reach the beneficiary nor Revolut has gave me back my money. And the transfer´s beneficiary, a company, has put me a lawsuit on last week. Revolut? I spent dozens of hours with their very kind, extremely slow, customer service. Their written ¨explanations¨? AUGUST 14TH, 2020: ¨Transfer sent¨. SEPT 3RD (after 20 days): Renato: ¨From the last team update, this transfer was completed today at 5 am London time¨. SEPTEMBER 26TH (after 42 days): Nikola: ¨Our banking partner has confirmed that they trace the payment and it seems that it is in proccess of returning to your account. It might take a few days still to reach your account¨. OCT 9TH: (after 55 days): Nikola: ¨Your case in ongoing and I am still waiting for news regarding refund¨. After 2 months STILL WAITING.... Somebody is using my 6.400 euros, and I got a lawsuit from that company, and I have to start paying my lawyer. AVOID REVOLUT!!!

Fantastic app - I cannot praise it highly enough!

Super easy to use app! Helps me spend money wisely and keep track of my expenses! Really recommend.

Cracking app! I originally took this out in 2016 for when I went travelling to Australia as a currency card/app - but since then it has evolved so much and I absolutely love it!!

Great.

I obtained this card to give to my teenage daughter for emergencies - as a way to get money to her. While it was a good idea when it worked the lack of customer support lets it down.

Revolut is great for personal day-to-day use with helpful tracking features to see what you’re spending where. Fantastic for travel money; easy to transfer money from my main debit account and exchange is a couple of taps. Competitive exchange rates are a bonus. The only downside is the charge for using at the weekend while abroad. Not the end of the world, but can be off-putting if you don’t have alternative payment methods.

Much better than using my credit/debit cards when overseas - decent exchange rates and no rip-off transaction fees!