Revolut Reviews - App-Based Bank

Ranked 4 of 5 App-Based Bank providers

Revolut Reviews

Reviews

54,824

Review Score

9.56/10

Protection

Protection

Maximum overdraft

N/A

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Reviews

54,824

Review Score

9.56/10

Featured reviews

6.400 euros transfer still disappeared after two months it was ¨sent¨.

6.400 euros transfer still disappeared after two months it was ¨sent¨. (Whole documentation available). AT A GLANCE: For two months, a transfer of 6.400 euros I made has ¨disappeared¨ and never reached the beneficiary, whose bank has issued a certificate stating this. Revolut and/or its ¨bank associate¨ are using my money since 2 months ago, and me? I already got a lawsuit from the company which didn´t get its money. NOW, IN DETAIL. I am Premium Revolut customer since one year ago. I used Revolut services for not such big amounts. But on last August 14th, I ordered an inside-Europe transfer for the aproximative amount of 6.400 euros. After 2 months, it didn´t reach the beneficiary nor Revolut has gave me back my money. And the transfer´s beneficiary, a company, has put me a lawsuit on last week. Revolut? I spent dozens of hours with their very kind, extremely slow, customer service. Their written ¨explanations¨? AUGUST 14TH, 2020: ¨Transfer sent¨. SEPT 3RD (after 20 days): Renato: ¨From the last team update, this transfer was completed today at 5 am London time¨. SEPTEMBER 26TH (after 42 days): Nikola: ¨Our banking partner has confirmed that they trace the payment and it seems that it is in proccess of returning to your account. It might take a few days still to reach your account¨. OCT 9TH: (after 55 days): Nikola: ¨Your case in ongoing and I am still waiting for news regarding refund¨. After 2 months STILL WAITING.... Somebody is using my 6.400 euros, and I got a lawsuit from that company, and I have to start paying my lawyer. AVOID REVOLUT!!!

I would not recommend

Fernando Espineira

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Brilliant!

Fantastic app - I cannot praise it highly enough!

I would recommend

Brian Lee Whitworth

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Thanks for leaving a review, Brian.

Really convenient

Super easy to use app! Helps me spend money wisely and keep track of my expenses! Really recommend.

I would recommend

Lea Panks

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Pleased to hear!

Brilliant!

Cracking app! I originally took this out in 2016 for when I went travelling to Australia as a currency card/app - but since then it has evolved so much and I absolutely love it!!

I would recommend

Brian Whitworth

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Pleased to hear you’re loving the Revolut app! Thanks for leaving a review, Brian.

Great

Great.

I would recommend

Jake Casey

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Thanks for leaving a review, Jake.

Everything together

I would recommend

Alex Brooke

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Great to hear that you’re enjoying the wonderful features that Revolut offer Alex.

Handy card but not great customer support

I obtained this card to give to my teenage daughter for emergencies - as a way to get money to her. While it was a good idea when it worked the lack of customer support lets it down.

I would recommend

Joanna Smith

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Sorry to hear that Revolut’s customer support has let you down Joanna.

Great for tracking spending

Revolut is great for personal day-to-day use with helpful tracking features to see what you’re spending where. Fantastic for travel money; easy to transfer money from my main debit account and exchange is a couple of taps. Competitive exchange rates are a bonus. The only downside is the charge for using at the weekend while abroad. Not the end of the world, but can be off-putting if you don’t have alternative payment methods.

I would recommend

Ben George

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Thanks for leaving a review Ben. Glad to hear you’re benefitting from the great features of Revolut.

Perfect for trips abroad

Much better than using my credit/debit cards when overseas - decent exchange rates and no rip-off transaction fees!

I would recommend

Ian Aston

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Good to know that there are no hidden fees when travelling abroad. Thanks for leaving a review of Revolut Ian.

Revolut is reviewed on

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Benefits of Revolut

  • Rated 4.6/5 via Trustpilot
  • Easy to open an account in minutes
  • Built-in budgeting allowing customers to set limits for things like restaurants and bills
  • Round up every card payment to the nearest pound to put into your savings vault
  • £200 free monthly ATM withdrawal limit
  • Fee-free spending abroad
  • Insurance options provided by Revolut Travel Ltd
  • Send money abroad easily to 30 countries
  • Set up recurring payments
  • Freeze and unfreeze your cards
  • Standard account free of charge
  • Brand discounts with Perks Plus
  • Revolut offers both personal and business accounts

Compare app-based banks to see how Revolut perform against their competitors.

About Revolut

Revolut was founded in 2015 as a digital app-based bank alternative to traditional high street banks. With over 10 million customers, Revolut prides itself in being able to offer various customer focus benefits such as an in-built budgeting system. This system allows its customers to see where their money is being spent each month and even allows users to add spending limits on various categories.

Frequently asked questions

How do I open an account?

To open an account you need to download the Revolut app via your smartphone. You then need to fill in the necessary details and have some ID to hand to take an image of and upload. The whole process is very quick, clear and easy to navigate.

How can I contact Revolut directly?

It’s very easy to contact the team at Revolut. Simply call them or use the in-app chat available 24hrs a day (Premium and Metal plan users have a priority service).

Is my money covered?

Revolut is authorised by the Financial Conduct Authority (FCA). However, they’re not part of the Financial Services Compensation Scheme (FSCS). If there was an insolvency issue, customers would be able to claim their funds from a segregated account.