Starling Reviews - App-Based Bank
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Reviews of Starling Bank
Excellent to use whilst at home or away
I would recommend
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This is great to hear. Thnaks for leaving a review of Starling Bank, Liz.
Excellent bank
I switched from being with TSB for 15 years to starling. I find the customer service excellent and really quick. I like how it breaks down your spending so you know where your money goes each month. Its really easy to navigate online and if you lose your card a new one is with you speedy and you can also block your card from the app to save calling. Everything is so efficient and easy just the way a bank should be.
I would recommend
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Wonderful to hear. Thanks for leaving a review, Kim.
Good
Good service.
I would recommend
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Thanks for leaving a review, Theo.
Simple and efficient
Using Starling Bank has been the best. Since I moved countries it was a struggle for me to consider a bank which would have my financial interest as their top priority. Coming from a country where you could not trust a place such as a bank I was hesitant to open an account. But with a few easy and guided steps, I got my account set up in minutes. I received my card 3 days before the due date so I was extremely happy. Since then saving and spending has been a breeze to check upon. Sending money via the app is the easiest thing ever. AND the absolute best was when I went on holiday abroad I could use my starling card WITHOUT any charges. It was fantastic. I recommend Starling to everybody.
I would recommend
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Thanks for leaving a review, Marco. It’s wonderful to hear that you’ve had such a positive experience with Starling so far.
The best app ever !
Honestly! The best app ever for bank-related tasks! It makes it so easy for payments and transactions to new payees and the options for savings and overdrafts are huge advantages! Also, customer service is on point.
I would recommend
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Great to hear that Starling Bank’s customer services team is efficient and that you’re enjoying the features they offer Michael.
Simple and Efficient
I would recommend
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Great review from a user switching from a High Street bank to an app-based bank. It seems that the App is living up to its billing and helping people manage money better. Thanks for the review Tom
Starling Bank is reviewed on
Benefits of Starling Bank
- Rated 4.5/5 on Trustpilot
- Instant notifications when you spend or get paid
- Insights available to reveal your spending habits
- No fees overseas when you use your card to make payments or use an ATM
- 24/7 support via online chat
- Save easily by using Starling ‘Goals’
- Round-up your spending to the nearest pound and save the change
- Easy cheque deposits via their freeport post system
- Business and personal banking options available
- Teen accounts available
- Current account is completely free
- Pay with your phone via Apple Pay or Google Pay
- Freeze your card instantly
Compare app-based banks to see how Starling Bank perform against their competitors.
About Starling Bank
Founded in 2014, Starling bank is an app-based bank that focuses on personal and business accounts. They do not have retail high street outlets as they are web-based. All account management is through their mobile application available on android and IOS. Starling keeps track of how their users spend and breaks it down into categories such as ‘Food and Drink’ and ‘Amazon’ etc. Their users also have the ability to set up a Euro account for use on holiday or living abroad with conversations done at the current rate with only a 0.4% fee. Another feature of Starling, that isn’t offered with high street banks is the options to section savings on categories as well. Starling also offers joint accounts for flexibility which are able to open through their app.
Frequently asked questions
How do I open an account?
To open an account you need to download the free Starling app via your smartphone. You then need to fill in the necessary details. The whole process will take under 30 minutes and is clear and easy to navigate.
How can I contact Starling directly?
There are a few options ranging from in-app chat, email and by phone. The In-app chat is the fastest way to get through to their team as they have your details already.
Is my money covered?
Yes, your money is covered up to £85,000 by the Financial Services Compensation Scheme.
I have been using Starling for over a year and works great abroad or at home. Love the constant updates of spending instantly so you know the account is always up to date. Does not charge extra for using abroad and can have a joint account with spouse.