Insure Your Paws Reviews

Insure Your Paws offers three cover levels and a multi-pet discount. There's no extra cost for paying monthly.

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8.4 /10
Based on 1529 reviews
#20 of 30 pet insurers
  • Sentiment Score: 5.0/10
  • 1529 reviews found on websites such as TrustPilot
  • For every policy sold, a donation is made to charity
  • Insure Your Paws £10,000, £5,000 and £7,500 Lifetime Cover policies were all awarded a 5 Star Defaqto rating.
  • Insure Your Paws can pay you or your vet directly
  • Up to 10% multi-pet discount
  • Lifetime cover from £9.33 a month

Price Band

£ £ £ £ £

Good for

  • £10k maximum vet fees per year
  • Rated 5 stars by Defaqto
Consumer Behavior Graphic
85% of consumers read reviews before purchasing
Filter by:
  • All (3),
  • Claims (2),
  • Service (0),
  • Sales (1),
  • Renewal (0)
Mags Long
Cover Purchased
i Reviewed without invitation
Reviewed the Claims experience on 19 May 2022

Pet Claim

I put in my claim over 2 months ago, and I am still waiting for my claim to be assessed. I can never get through to speak to somebody and had to chase via email for an update after 6 weeks to be tol…
  • Recieved a response over 5 days after their claim was submitted
  • Claim is still unresolved
  • Was neither happy or unhappy with their experience when they spoke to someone
Bethia
Cover Purchased
i Reviewed without invitation
Reviewed the Claims experience on 25 May 2021

Very Happy!

My cat was diagnosed with asthma and I had a hefty vets bill. I was apprehensive that my claim wouldn't be paid out (due to stereotypes of insurers trying their best to wiggle out) but happily my cla…
  • Recieved a response over 5 days after their claim was submitted
  • Claim was success and paid out
  • Was neither happy or unhappy with their experience when they spoke to someone
Pet Icon

Quotes our team received

Labrador

Details

Buster, a four-year-old Labrador Retriever

Cheapest Dog Quote

£34.22
Per Month

Maximum Vet Fees

£10k
Per Year

Cover From

8
Weeks
Bengal

Details

Tinks, a three-year-old Bengal

Cheapest Cat Quote

£15.38
Per Month

Maximum Vet Fees

£10k
Per Year

Cover From

8
Weeks

Compare Insure Your Paws pet insurance policies

Insure Your Paws offers three types of pet insurance policies:

  • Accident Only cover – depending on the vet fee limit that you choose, you can get up to a maximum of £2,000 for each covered accidental injury including any illness caused by the accident for up to 12 months, subject to you renewing your policy and paying premiums on time.
  • Maximum Benefit cover – you can get up to a maximum of £6,000 for each covered illness or injury, subject to you renewing your policy and paying premiums on time. Once you’ve reached the vet fee limit, any condition you’ve previously claimed for will no longer be covered.
  • Lifetime cover – depending on the vet fee limit you select, lifetime cover can provide cover for veterinary fees up to a maximum of £10,000 per policy year for all new covered illnesses or injuries. As long as you renew your policy and pay premiums on time, your pet will be covered for long-term or recurring illnesses for the length of the policy.

The table below details the maximum limits for each policy type.

Accident Only Maximum Benefit Lifetime Cover
Veterinary fees £1,000 £2,000 £5,000
Third party liability £1,000,000 £1,000,000 £2,000,000
Excess £99 £99 £99
Death from accident £300 £500 £1,500
Death from illness Not included £500 £1,500
Boarding fees Not included £750 £1,250
Theft and straying Not included £750 £1,500
Holiday cancellation Not included £1,000 £1,750
Advertising and reward Not included £750 £1,500
Loss of pet passport Not included £250 £250
Overseas travel Not included 1 month 12 months
Quarantine Not included £500 £1,000
Emergency expenses cover abroad Not included £350 £1,000
Accidental damage Not included £250 £500
Vet helpline Included Included Included

 

Managing your policy and making a claim

You can manage your Insure Your Paws policy online. By logging in, you have the ability to:

  • Update your payment details
  • Manage your cover renewal
  • Check your claims history
  • Review your Insurance Product Information Document (IPID)
  • Download and print your policy wording
  • View your policy schedule
  • See the Terms of Business

To make a claim on your Insure Your Paws pet insurance, you need to contact their claims handler on 0330 134 8115. All claims will be handled by Sterling Client Services trading as Sterling Pet Solutions.

Frequently asked Questions

FAQ Icon

Insure Your Paws provides pet insurance cover for cats and dogs. To start your policy, your pet must be older than eight weeks and younger than eight years of age for dogs and 10 years for cats.

Insure Your Paws offers three different policy types for cats and dogs. Accident Only, which covers accidents up to 12 months, Max Benefit, which covers illness and injury up to the maximum vet fee limit, and Lifetime policies, which covers your pet up to the vet fee limit for all insured illnesses and injuries per policy year.

Insure Your Paws provides cover for a pet who has previously suffered from illness or injury. However, any injury, illness or condition diagnosed before the policy was taken out will not be covered and will be excluded from your terms of cover as a pre-existing condition.

While there is no time limit for assessing your claim, Insure Your Paws advise you to complete the claim form as soon as possible with your vet for a quick and easy transaction. They also aim to assist you with your claim every step of the way, by phone or by mail.

Yes, they offer up to 10% multi-pet discount. 

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