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Lifetime Pet Insurance

(7,080 reviews)

Review Score

9.24

Ageas Reviews

See which providers perform best in our Lifetime Pet Insurance comparison  

There's no upper age limit to taking out a new policy. All policyholders have access to a 24/7 vet helpline.

David Taylor

09/06/2021

Positive Claims Experience With Ageas

This was the first claim I have ever had to make for our dog, and it was our first year with Ageas. Our claim was dealt with very efficiently. no quibbles, and payment was received promptly. Would definitely recommend Ageas Pet Insurance.

david pollock

18/02/2021

Worms

Currently trying to worm their way out of paying for a valid claim I pay £152.95 a month for.

Lynn Weller

07/04/2021

Awful Customer Service

Following on from a claim made 14/2/21, it is now 7/5/21. We have had to keep chasing customer services over this claim. We have not been told what is going on and apparently they were due to cancel the claim as they hadn’t heard back from our vet. Why did they not contact us to make us aware, we could have contacted the vets. We are so disappointed with this company and now we see that they will charge us an admin fee if we cancel the policy. From their lack of interest in us, we doubt if they will ever proceed with this claim or even pay us what due. Disgraceful service.
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About

Ageas Logo

Ageas are dedicated to making insurance as easy and straightforward for their customers as possible. Ageas are here for you to make sure your furry companions are protected. With a UK based claims team, they’ll be with you every step of the way.


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Pricing

Quotes our team received

Price Band

£ £ £ £ £

Quotes our team received

Labrador

Details

Buster, a four-year-old Labrador Retriever

Dog quote

£27.08

per month

Maximum vet fees

£10k

per policy year

Excess

£80

dog | cat
Bengal

Details

Tinks, a three-year-old Bengal

Cat quote

£18.95

per month

Maximum vet fees

£10k

per policy year

Excess

£80

dog | cat

Benefits of Ageas Lifetime Pet Insurance

  • Their Ultra and Extra levels of cover are rated 5 Star by Defaqto
  • 24/7 vet helpline
  • UK based claims service
  • The vet can be paid directly
  • Claims can be made 24/7, 365 days a year
Compare lifetime pet insurance providers to see how Ageas’s lifetime pet insurance performs against their competitors.

Compare Ageas pet insurance policies

Ageas offers two types of pet insurance cover, so you can choose which best suits yours and your pet’s needs.

  • Lifetime – Provides cover for all injuries or conditions that occur within the policy year. The cover resets at renewal, provided you remain insured with Ageas.
  • Time limited – Provides cover for injuries or conditions for 12 months, starting from the day you or your vet first noticed your pet’s condition.

Once you’ve chosen which type of cover you’d like, you can choose the level of cover. Ageas offers:

  • Essentials (time limited)
  • Classic (lifetime)
  • Extra (lifetime)
  • Ultra (lifetime)
BenefitEssentialsClassicExtraUltra
Defaqto star rating3 455
Product type12 months time limitedLimitedLifetimeLifetime
Veterinary fees£1,500£2,000 (Max £1,000 per incident per year)£4,000 (Max combined per year)£10,000 (Max combined per year)
Fixed excess£90 per incident£90 per incident per year£90 per incident per year£80 per incident per year
MRI & CT scans and associated costs up to:£1,000£1,000£1,250£1,500
Cruciate ligament cover up to:£1,000£1,000£2,500£4,000
Death of your pet from illness up to:£750£1,000£1,250£1,750
Death of your pet from injury up to:£750£1,000£1,250£1,750
Third party legal liability up to:£1,000,000 (dogs only)£1,000,000 (dogs only)£1,000,000 (dogs only)£2,000,000 (dogs only)
Third party legal liability excess£250£250£250£250
Advertising costs up to:£500£750£750£1,000
Reward costs up to:£500£500£750£1,000
Theft and straying up to:£750£1,000£1,250£1,500
Boarding Fees up to:£750£1,000£1,250£1,500
Holiday cancellation/curtailment up to:£750£1,000£1,500£2,000
Overseas cover30 dys30 days30 days90 days
Quarantine costs up to:£150£150£150£150
Loss of pet's passport up to:£250£250£250£250
Emergency expenses cover abroad up to:£250£500£750£1,000

 

Making an Ageas pet insurance claim

To make a claim, you need to call Ageas’ claims team on 0345 165 0928. Lines are open Monday to Friday 8am – 8pm and Saturday 9am – 2pm. Or, if you’d prefer, you can download a claims form online, fill it out with the help of your vet and email it to claims@pet.ageas.co.uk. A member of the claims team will contact you as soon as possible.

 

Contact Ageas

24 hour vet helpline
If you have a health question or concern about your pet, you can call Ageas’ helpline and speak to a qualified veterinary nurse on 0333 332 7928. Lines are open 24 hours a day, 7 days a week.

Find a vet or pet minder
If you or your pet are away from home whilst in the UK, Northern Ireland, Isle of Man or the Channel Islands and your pet needs urgent veterinary care, Ageas can help you find the nearest vet. They can also help you find a registered pet minder nationally. The number to call is 0345 165 0928. Lines are open Monday to Friday 8am – 8pm and Saturday 9am – 2pm.

Bereavement counselling and pet legal
Ageas offers an understanding, professional and confidential service that enables you to talk about the death or illness of your pet for as long as you need. They also have lawyers available to provide advice and explain legal issues in a friendly and helpful way. The number to call is 0333 003 2258 and lines are open Monday to Friday 8am – 8pm and Saturday 9am – 2pm.

Discuss your policy or speak to the claims team
If you want to ask a question about your policy, make changes to your policy or speak to the claims team, you can contact Ageas on 0345 165 0928. Lines are open Monday to Friday 8am – 8pm and Saturday 9am – 2pm.

Frequently Asked Questions


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