Buster, a four-year-old Labrador Retriever
Ageas Reviews
There's no upper age limit to taking out a new policy. All policyholders have access to a 24/7 vet helpline.
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Sentiment Score: 1.9/10
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16531 reviews found on websites such as TrustPilot
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24/7 vet helpline
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UK based claims service
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The vet can be paid directly
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Claims can be made 24/7, 365 days a year
Price Band
£
£
£
£
£
Good for
- £10k maximum vet fees per year
84% of consumers read reviews before purchasing
*Based on an independent survey of 1000 people by Compare By Review
Cover Purchased
Reviewed without invitation
Reviewed the
Renewals
experience on 14 Nov 2025
Price Increase Excessive After A Claim
The insurance paid out directly to our vets no problems at all the First 2 years my premiums started at £35 pounds per month
then year two £44 PM Year three put a claim in for grass seed in paw tha…
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Renew premium increased by more than 15% compared to the previous year
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Does not feel that Ageas still offers value for money
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Was neither happy or unhappy with their experience when they spoke to someone
Cover Purchased
Reviewed without invitation
Reviewed the
Claims
experience on 21 May 2025
Avoid At All Costs – Misleading And Avoidant
Ageas Pet Insurance has been one of the most frustrating companies I’ve ever dealt with. They are deliberately avoiding paying out a legitimate claim, despite having received all the necessary eviden…
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Recieved a response over 5 days after their claim was submitted
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Claim is still unresolved
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Was neither happy or unhappy with their experience when they spoke to someone
Quotes our team received
Pet profile:
Cheapest quote:
£27.08
Per Month
Maximum vet fees:
£10k
Per Policy Year
Excess:
£80
Dog | Cat
Pet profile:
Tinks, a three-year-old Bengal
Cheapest quote:
£18.95
Per Month
Maximum vet fees:
£10k
Per Policy Year
Excess:
£80
Dog | Cat
Frequently asked Questions
Your pet needs to be at least 8 weeks old to get a pet insurance policy from Ageas. There is no upper age limit, so you can continue to get cover as your pet gets older, provided your pet has been continuously covered by Ageas.
Ageas does not currently provide cover for pets with pre-existing conditions.
Yes, you can still take out a pet insurance policy if your pet is not vaccinated.
Cover starts for accidents 48 hours after your policy start date. However, you can't claim for illnesses within the first 14 days of your cover.
When you make a claim, you can choose whether you want the payment to be made to you or the vet. If you pay your policy by Direct Debit from your account, you have the option of being paid by BACS (Bankers Automated Clearing Services) direct into your bank account. Your vet can also be paid by BACS if they wish. An excess will be deducted for all claims, as stated in your policy documents.