Buster, a four-year-old Labrador Retriever
Direct Line Reviews
Offer a selection of benefits including 12 months for the price of 9, plus discounts on medication, pet food and toys.
Sentiment Score: 7.0/10
7876 reviews found on websites such as TrustPilot
Direct line Pet Advance and Select Premier Pet Insurance policies have been awarded a 5 Star Defaqto rating
Buy online and get 12 months for the price of nine
24/7 advice from a UK qualified vet via PawSquad, their video call and text chat consultancy service
Discounted medication so your claim limit can go further
Discounted pet food, toys and general health products
Prescription fees covered up to £15
Claim online for a quick and easy process
- Rated 5 stars by Defaqto
- Discounted medication
Brilliant Service As Always
Renew premium increased by less than 5% compared to the previous year
Does feel that Direct Line still offers value for money
Was neither happy or unhappy with their experience when they spoke to someone
Thanks for leaving a review, Marc.
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Compare Direct Line pet insurance policies
|Essential Cover (from £6.50 per month)||Advanced cover (from £10.50 per month)|
|Vet fees per condition||Up to £4,000||Up to £8,000|
|Time limit per condition||12 months from the first date of treatment||No time limits|
|Cover for accidents, injuries and disease||Included||Included|
|Dental disease||Not included||Up to £1,000|
|Euthanasia||Not included||Up to £100|
|24/7 free online vet access with PawSquad||Included||Included|
|Overseas travel cover||Optional||Optional|
Making a claim
Contact Direct Line
Frequently asked Questions
They offer two different cover options, Essential cover and Advanced cover. Both of these policies offer a limit of vet fee’s, cover for accidents, injuries and disease, complementary treatments and 24/7 free online vet support with PawSquad.
There are a variety of options for you to choose from. They range from overseas travel cover, third party liability for dogs and a care package that will cover advertising and rewards fees for a lost pet amongst other benefits.
Yes, they offer 12.5% off your cover if you have more than one pet to insure on the same policy.
Direct Line has partnered with Pet Drugs Online so you can get more out of your policy including discounted medication so your claim limit can stretch further.
Direct Line does not provide cover for conditions, illnesses or injuries diagnosed before the policy start date or during the 14 day wait period. Any condition, illness or injury diagnosed after that period of time will be covered by the policy.