Buster, a four-year-old Labrador Retriever
Purely Pets Reviews
All policyholders can manage their policy and make claims online. They also have access to a 24 hour vet helpline.
6751 reviews found on websites such as TrustPilot
Their Lifetime Gold policy is awarded a 5 Star Defaqto rating
Won Best Pet Insurance Provider at the 2019 Insurance Choice Awards
Purely Pets advice line
Choose an excess from £60
Claims can be made online
Direct payment to vet
Offer 15 levels of Lifetime cover
Online customer policy management
- £15k maximum vet fees per year
- Rated 5 stars by Defaqto
No Reviews Found
Quotes our team received
Cheapest Dog Quote
Maximum Vet Fees
Tinks, a three-year-old Bengal
Cheapest Cat Quote
Maximum Vet Fees
Compare Purely Pets insurance policies
|Lifetime Bronze||Lifetime Silver||Lifetime Gold|
|Vet fees||£1,000 - £5,000||£6,000 - £10,000||£11,000 - £15,000|
|Special diet food||£100||£100||£100|
|Third party liability||£1 million||£2 million||£2 million|
|Death from accident or illness||£1,000||£1,500||£2,000|
|Loss by theft or straying||£1,000||£1,500||£2,000|
|Advertising and reward||£1,000||£1,500||£2,000|
Making a Purely Pets insurance claim
Contact Purely Pets
You can speak to a member of the Purely Pets team by calling 0330 102 5748. Lines are open Monday to Friday 8am-8pm and Saturday 9am-2pm.
Frequently asked Questions
Purely Pets offer 15 different levels of Lifetime cover so you can find a policy that suits yours and your pets needs.
No, none of Purely Pets policies offer cover for pre-existing conditions.
Making a claim with Purely Pets is easy. Claims can be made online by logging into the portal. The system allows you to track the progress of your claim and view any correspondence relating to your claim online.
Purely Pets gives you the option of receiving the money yourself or having the money paid directly to your vet, just let them know who you would like it sent to when you fill out the claims form.