Start a Quote

All the jargon of pet insurance explained

Pet insurance, while a wise investment for your pet’s well-being, can sometimes be overwhelming. With plenty of jargon and complex terminology, whether you're a first-time pet owner or just exploring your options in the UK, it's essential to navigate the world of pet insurance with confidence.

This glossary will break down all the essential terms, helping you make informed decisions about your pet's health and coverage.

The Pet Insurance Glossary

Accident-Only Coverage: A basic policy covering injuries due to accidents but excluding illnesses.

Adjustable Rate: A type of premium that may increase over time, typically as your pet gets older or due to inflation.

Aggregator: A website or service that collects and compares pet insurance quotes from multiple providers to help you find the best deal.

Agreed Benefit Coverage: A policy where the insurer pays the amount agreed upon for specific conditions, regardless of the actual vet bill.

Alternative Therapies: Treatments beyond traditional veterinary medicine, such as acupuncture or chiropractic care.

Annual Maximum: The maximum amount your insurer will pay for covered expenses in a single policy year. Be aware of this limit when choosing your policy.

Benefit Schedule: A list detailing the maximum amount your insurer will pay for specific medical conditions or treatments.

Bilateral Condition: A medical issue that affects both sides of your pet's body, like hip dysplasia in both hips. Some policies may have specific rules for covering bilateral conditions, so review your policy carefully.

Chronic Condition: A long-term health issue that persists or reoccurs throughout your pet's life, often requiring ongoing treatment.

Claim: A formal request to your insurance provider for reimbursement of eligible expenses.

Claim Form: A document provided by the insurance company that you must complete when submitting a claim.

Co-payment/Co-pay: The percentage of a claim that you're responsible for paying, with the insurance covering the rest.

Deductible: The amount you must pay out of pocket before your insurance coverage starts.

Death of Pet Benefit: Coverage that provides financial support in the unfortunate event of your pet's death. It helps with funeral or cremation costs and can ease the financial burden during a difficult time.

Emergency Care: Coverage for sudden, severe medical issues that require immediate attention.

Excess: The amount you must contribute towards a claim after the deductible is met.

Exclusions: Specific conditions, treatments, or situations not covered by your insurance policy. Review these carefully.

Fleas: Small parasitic insects that can infest your pet's fur, causing discomfort and potential health issues. Some policies may cover flea treatments.

General Exclusion: A clause in your pet insurance policy listing conditions or situations that are not covered. It's crucial to review these exclusions to understand your policy's limitations.

Hereditary Condition: A health issue with a genetic basis, often common in specific breeds.

Inception Date: The date when your pet insurance policy officially begins, marking the start of your coverage.

Indemnity Policies: A type of policy where the insurer reimburses you for the exact cost of treatment, up to the annual limit.

Insurance Product Information Document: A standardised document that summarises key information about your pet insurance policy, helping you understand its terms and conditions.

Kennel and Boarding Fees: Expenses covered by some pet insurance policies for boarding your pet in a kennel or similar facility during vacations or emergencies.

Lifetime Coverage: A policy that provides a set amount of coverage for your pet's entire life. This can be a comprehensive and long-term solution.

Multi-Pet Discount: A discount offered by some insurers for insuring multiple pets.

Maximum Benefit Pet Insurance: This policy type offers coverage up to a specified financial limit for each condition or treatment. Once that limit is reached, the policy no longer covers expenses for that condition or treatment. It provides flexibility in terms of duration but is limited by the monetary cap.

Non-Adjustable Rate: A type of premium that remains fixed throughout your pet's life.

Ongoing Condition: A medical issue that requires continuous treatment over an extended period.

Policyholder: The person who owns the pet insurance policy and is responsible for premiums and claims.

Pre-Existing Condition: A health issue or condition that your pet had before the insurance policy's start date. These are usually not covered.

Premium: The amount you pay for your pet insurance coverage, typically monthly or annually.

Preventative Care: Healthcare measures taken to prevent illness or injury, often covered under wellness plans.

Quote: An estimate provided by an insurance company that outlines the cost of your pet insurance policy, including premiums and coverage details.

Repeat Medication Claim Form: A document submitted to your insurance provider to request coverage for recurring medications prescribed by your vet. It ensures your pet gets the necessary treatment.

Renewal: The process of extending your pet insurance policy for another term. Your policy's terms may change during renewal.

Rider: An additional feature or coverage option you can add to your base pet insurance policy for extra protection.

Short-Term Cover: Insurance that provides temporary protection for a limited period, often used to bridge coverage gaps or for pets with specific needs.

Third-Party Liability: Coverage for damages or injuries your pet may cause to others or their property.

Time-Limited Policy: A type of insurance policy that provides coverage for specific conditions and treatments for a limited duration. Once the policy ends, these conditions may no longer be covered.

Underwriter: The person or entity responsible for assessing the risk and determining the terms of your pet insurance policy.

Underwriting: The evaluation process insurers use to determine your pet's eligibility for coverage and the premium you'll pay.

Vaccinations: Essential preventive injections administered to your pet to protect them from various diseases. Most insurance policies may require up-to-date vaccinations for coverage.

Vet: A licensed veterinarian or animal doctor responsible for your pet's healthcare, diagnosis, and treatment. Access to quality veterinary care is crucial for a pet's well-being.

Vet Fees: The cost of veterinary care and treatment for your pet. These fees can be substantial, making pet insurance a valuable investment.

Waiting Period: The timeframe between purchasing the policy and when your coverage actually begins. This often applies to illnesses but not accidents.

Wellness Plan: Additional coverage for routine vet visits, vaccinations, and preventative care.

Feeling more confident?

If you’re ready to find the best pet insurance for your furry friends, check out our free comparison tool.