Metro Bank Reviews

When you're in Europe, Metro Bank won't charge you for debit card payments or cash withdrawals in a foreign currency.

6.0 /10
Based on 5376 reviews
#3 of 9 current account providers
  • Sentiment Score: 0.0/10
  • 5376 reviews found on websites such as TrustPilot

Price Band

£ £ £ £ £

Good for

  • Overdraft interest is just 34%
  • Rated 4.78/5 by Smart Money People
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85% of consumers read reviews before purchasing
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  • All (3),
  • Claims (1),
  • Service (2),
  • Sales (0),
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Cover Purchased
i Reviewed without invitation
Reviewed the Claims experience on 22 Mar 2021

Had A Fraudulent Transaction On This Account!

I've had a fraudulent transaction on my bank card last Friday! I rang up and raised it with the fraud team. They said they don't work weekends which has delayed things and they didn't seem to be able…
Roy Ingleby
Cover Purchased
i Reviewed without invitation
Reviewed the Service experience on 14 Dec 2020

Worst Bank Ever

Despite 4 p/calls to a premium number (at least 45 mins each call) I am still no further forwarded to getting my money from Metro. I lodged a complaint which wasn't upheld and I am not allowed…

What other current accounts do they offer?

Metro Bank doesn’t currently offer any other current accounts.


How do I open a Metro Bank current account?

You can either open an account online or by visiting your local Metro Bank branch. Opening a current account online is easy. All you need is photo ID, three years of address history and a selfie. You can start online banking instantly and your card will arrive in days or you can collect it from any store 7 days a week.


What overdraft options do Metro Bank offer?

Metro Bank offers arranged overdrafts on request. This will either be accepted or rejected depending on your personal circumstances. If you need to use your arranged overdraft and exceed your limit, Metro Bank will text you to let you know that you need to top up your account in order to minimise any interest charges.

Like most banks, if you don’t have sufficient funds in your account or an arranged overdraft and a payment is due to come out, Metro Bank will either give or extend an arranged overdraft so you can make the payment, or refuse the payment due to insufficient funds. In any month, you’ll never be charged more than the monthly cap of £60 for charges relating to an unarranged overdraft.

Metro Bank’s arranged and unarranged overdrafts have a typical interest rate of 34% APR (variable).


Does Metro Bank have a mobile app?

Yes, you can manage your Metro Bank account on the go with their mobile banking app. The app allows you to:

  • Move money between your accounts
  • Make payments to over 35 countries
  • Block, unblock or cancel your cards
  • Order a replacement card
  • Create and edit Standing Orders
  • Open Instant Access Savings Accounts
  • View personalised reports to see how you’re spending your money