Metro Bank Reviews

When you're in Europe, Metro Bank won't charge you for debit card payments or cash withdrawals in a foreign currency.

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6.0 /10
Based on 14876 reviews
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#3 of 9 current account providers
  • Sentiment Score: 0.0/10
  • 14876 reviews found on websites such as TrustPilot

Price Band

£ £ £ £ £

Good for

  • Overdraft interest is just 34%
  • Rated 4.78/5 by Smart Money People
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Lucy Desmond
Cover Purchased
i Reviewed without invitation
Reviewed the Service experience on 7 Jul 2023

Withhold Your Money

BEWARE. THEY DO NOT LET YOU WITHDRAW YOUR MONEY! I understand this bank does not have branches in all cities. This bank is not accepted at local post offices either. So you have to go to pay to use …
  • Recieved a response the same day their service query was submitted
  • Was neither happy or unhappy with their experience when they spoke to someone
K Tutton
Cover Purchased
i Reviewed without invitation
Reviewed the Service experience on 22 Dec 2022

Scripted Liars

Non dispense enquiry. Lied to at every level. Non existant manager call backs. Ludicrous time frame to get money back. Twelve days and still not returned. And to think these idiots look afte…
  • Recieved a response over 5 days after their service query was submitted
  • Was neither happy or unhappy with their experience when they spoke to someone
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What other current accounts do they offer?

Metro Bank doesn’t currently offer any other current accounts.

 

How do I open a Metro Bank current account?

You can either open an account online or by visiting your local Metro Bank branch. Opening a current account online is easy. All you need is photo ID, three years of address history and a selfie. You can start online banking instantly and your card will arrive in days or you can collect it from any store 7 days a week.

 

What overdraft options do Metro Bank offer?

Metro Bank offers arranged overdrafts on request. This will either be accepted or rejected depending on your personal circumstances. If you need to use your arranged overdraft and exceed your limit, Metro Bank will text you to let you know that you need to top up your account in order to minimise any interest charges.

Like most banks, if you don’t have sufficient funds in your account or an arranged overdraft and a payment is due to come out, Metro Bank will either give or extend an arranged overdraft so you can make the payment, or refuse the payment due to insufficient funds. In any month, you’ll never be charged more than the monthly cap of £60 for charges relating to an unarranged overdraft.

Metro Bank’s arranged and unarranged overdrafts have a typical interest rate of 34% APR (variable).

 

Does Metro Bank have a mobile app?

Yes, you can manage your Metro Bank account on the go with their mobile banking app. The app allows you to:

  • Move money between your accounts
  • Make payments to over 35 countries
  • Block, unblock or cancel your cards
  • Order a replacement card
  • Create and edit Standing Orders
  • Open Instant Access Savings Accounts
  • View personalised reports to see how you’re spending your money