Bupa Healthcare Reviews

Bupa Healthcare covers more mental health conditions than any other leading UK insurer.

Previous
Provider
Next
Provider
8.8 /10
Based on 13995 reviews
#2 of 6 health insurers
  • Sentiment Score: 1.8/10
  • 13995 reviews found on websites such as TrustPilot

Price Band

£ £ £ £ £

Good for

  • Rated 5 stars by Defaqto
  • Rated 4.4/5 by Trustpilot
Consumer Behavior Graphic
85% of consumers read reviews before purchasing
Filter by:
  • All (6),
  • Claims (3),
  • Service (2),
  • Sales (0),
  • Renewal (1)
Chris
Cover Purchased
i Reviewed without invitation
Reviewed the Service experience on 29 Sep 2022

No Consultants Left

No problem getting a referral or a preauth code, but Bupa have lost so many consultants that there is nobody I can see within a reasonable radius. Totally useless, set fire to your premiums instead -…
  • Recieved a response the same day their service query was submitted
  • Was neither happy or unhappy with their experience when they spoke to someone
Lorne Campbell
Cover Purchased
i Reviewed without invitation
Reviewed the Claims experience on 22 Sep 2022

Awful

Phone menu horrid. No proper online services. Made to wait. Made to make all the arrangements. Pay £6k a year and feel like I have to do all the work. Still get invoices for bandages not included wit…
  • Recieved a response over 5 days after their claim was submitted
  • Claim was success and paid out
  • Was neither happy or unhappy with their experience when they spoke to someone
Health Icon

Quotes our team received

Health Pricing Image One

Details

Basic policy: no outpatient cover, NHS cancer cover and essential hospital access

Basic Cover Quote

£28.94
Per Month

Comprehensive Cancer Cover

Included

Levels Of Cover Available

2
Health Pricing ImageTwo

Details

Comprehensive policy: full outpatient cover, full cancer cover and London hospital access

Comprehensive Cover Quote

£37.77
Per Month

Comprehensive Cancer Cover

Included

Levels Of Cover Available

2

Frequently asked Questions

FAQ Icon

Bupa insurance has two main types of cover, Treatment & Care and Comprehensive. Both have optional extras you can add and remove to tailor the quote to suit your budget and health needs.

Yes, cancer care is covered under both levels of cover.

No. Bupa has a strict policy that excludes any condition you have had advice, treatment or medication for during the previous seven years, or that has produced symptoms.

Bupa has an extensive network of hospitals and practices they will cover you to use. The hospitals you have access to will depend on the Hospital Access option you choose. These range from

Essential Access - the low cost option with access to a limited national hospital network. This does not cover hospitals within central london.

Extended Choice - This option offers a longer list of hospitals and clinics, with a limited selection of hospitals and clinics in central london included.

Extended Choice with Central London - this option has the same advantages of extended choice, plus a larger selection of hospitals and clinics in central london.

Health Insurance Guides