Award-winning life insurance with fast referrals into a consultant and rewards for living a healthy lifestyle.
13/07/2020
It’s good to know that their customer service team were helpful and friendly. Thanks for leaving a review, Caroline.
21/07/2020
The insurer isn’t all about taking money, they are also giving back value. Aside from covering all the usual health risks, offering GP appointments and choice of hospitals, they also have a very extensive rewards and partners package. These rewards are not just random perks, they are geared to your health and wellbeing, an all-round package that balances your physical and mental wellbeing. There are active Rewards that reward you for being active (using a tracker e.g Apple Watch, Gary in, Fitbit etc) and there are also Rewards that encourage you to be healthy such as cashback on healthy food bought during a grocery shop, and access to dietary, nutrition and exercise resources. I used their scheme to buy an Apple Watch for £100, and if I do enough exercise for the next two years it will be free (along with free Amazon prime) - this has been an amazing rewards and incentives program, and I also have peace of mind that my health is insured should I ever need it.
This is wonderful to hear, Tracey. Pleased to hear that your health insurance comes with great Rewards that you can regularly benefit from.
VitalityHealth’s core purpose is to make people healthier and to enhance and protect their lives. Their main focus is on encouraging healthier living and rewarding its customers for living a more healthy lifestyle.
Quotes our team received:
Quotes our team received:
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VitalityHealth insurance policies cover the following as standard:
VitalityHealth offers flexible cover to suit your needs. You can add any of the following optional extras to your plan to get the cover you need.
All VitalityHealth insurance plans come with Consultant Select included as standard. Consultant Select lets doctors decide who should treat you and which hospital you should be treated at based on your condition and where you live. If you choose to add a hospital list to your plan, you’ll get more freedom over your treatment.
This provides cover for out-patient consultations and consultant fees when necessary as part of your treatment. Out-patient diagnostics including MRI, CT and PET scans, blood tests, x-rays, radiology and pathology when referred by a consultant. You can add:
Includes full cover for chiropractic treatment, osteopathy, chiropody/podiatry, acupuncture, homeopathy and two consultations with a dietician following a GP or consultant referral.
VitalityHealth’s mental health cover includes unlimited therapy services and out-patient, in-patient and day-patient support. You’ll get:
You can add two levels of dental cover to your policy depending on how much cover you want and how much you want to spend.
VitalityHealth’s worldwide travel cover includes:
You can find a summary of your cover and any information you need by logging into the Member Zone online. In order to make a claim, you’ll need an open referral from a GP that details your symptoms or conditions. You can get an open referral via the Vitality GP app or your NHS GP, whichever is more convenient for you.
When you contact VitalityHealth, they can assist you in locating a specialist. Or, if you’ve chosen a hospital list and want to see a specific consultant, you’ll need to provide details of the consultant or therapist who is registered with VitalityHealth. If you know which hospital you want to be treated at, you need to check it’s included on your hospital list.
You can start a claim or manage an existing one in VitalityHealth’s Care Hub by logging into your account. In the Care Hub, you can:
If you’re abroad and need to make an emergency claim on your VitalityHealth insurance, you can contact them 24 hours a day, seven days a week on 00 44 345 278 5605.
If you want to speak to the health team, you can reach them on 0345 602 3523. Lines are open Monday to Friday 8am to 7pm or Saturday 9am to 1pm.
All of VitalityHealth’s private medical insurance plans start with their Core Cover which includes primary care, out-patient surgical procedures, mental health support, in-patient and day-patient treatment, advanced cancer cover and additional benefits. You can then customise your plan with further cover including out-patient cover, therapies cover, dental cover and worldwide travel cover. Additionally, you have the option of tailoring your plan further by choosing a hospital list, a level of excess and choosing which type of underwriting suits your needs.
Yes, VitalityHealth’s Core Cover provides you with comprehensive treatment and support for cancer should you need it. There are no benefit limits to VitalityHealth’s Advanced Cancer Cover meaning you’re covered in full.
No, VitalityHealth’s private medical insurance won’t cover any pre-existing medical health conditions that you have when you take out a policy.
The hospitals you have access to will vary depending on how you tailor your plan but you could have access to:
If you choose to have treatment at a hospital not eligible on your plan, you will need to pay 40% of the costs. If you want to avoid paying this, you’ll need to use a hospital that is eligible on your plan.
When I was contacted by a Nurse at Vitality Life to discuss my health conditions I was feeling pretty embarrassed. The nurse put me at ease, explained to me why she was asking the questions and passed no judgement on my answers. Just what I needed to get through the call! Thank you VitalityHealth!
When I was contacted by a Nurse at Vitality Life to discuss my health conditions I was feeling pretty embarrassed. The nurse put me at ease, explained to me why she was asking the questions and passed no judgement on my answers. Just what I needed to get through the call! Thank you VitalityHealth!