Aviva Reviews - Home Insurance

Ranked 5 of 10 Home Insurance providers

Aviva Reviews

Reviews

3,285

Review Score

8.1/10

Defaqto

Defaqto

Price band

£££££

We take the hard work out of comparing reviews by collecting real user reviews from multiple platforms, as well as our own, before applying our unique algorithm to ensure you can find the best insurance providers based on real-world customer experiences and personal reviews. Tell me more.

Reviews

3,285

Review Score

8.1/10

Featured reviews

Simple, affordable

No messing around with itemising belongings or figuring out which type of locks the doors have. It was straightforward to arrange comprehensive coverage at a competitive price. Easy to renew online too, which I did without hesitation.

I would recommend

Joanne Halliday

Reply from Aviva Reviews

No comment has been added from Aviva.

Reply from Compare by Review

Thanks for leaving a review, Joanna. It’s great to hear that taking out a home insurance policy with Aviva is a simple process.

Okay for what it is

It was difficult to book online because their website kept crashing, which meant I missed out on cashback. It was the cheapest quote so I had to phone to get it, which is just annoying.

I would recommend

Caroline Pritchard

Reply from Aviva Reviews

No comment has been added from Aviva.

Reply from Compare by Review

Thanks for leaving a review, Caroline. At Compare by Review, we understand the importance of buying insurance from a provider that will be there for you when you need them most, that’s why our tables value product quality and customer service over price. It’s always important to bear in mind that cheap insurance isn’t necessarily the best.

Aviva review

As usual have to shop around for the best price every year. Aviva usually tops the charts from the comparison sites.

I would not recommend

Mike Cawthorn

Reply from Aviva Reviews

No comment has been added from Aviva.

Reply from Compare by Review

At Compare by Review, we value the importance of excellent product quality and customer service over the price of policies. We understand that you need high quality insurance from a provider that will be there for you when you need them most. Perhaps consider reading reviews and shopping around for a great provider rather than a cheap one.

Efficient

I have been with Aviva for two years now. You can do it all online nice and easy. Never had a problem even called and added to the insurance policy and it didn’t make the price go up to much. They are always on hand to answer questions.

I would recommend

Zoe Price

Reply from Aviva Reviews

No comment has been added from Aviva.

Reply from Compare by Review

Thanks for leaving a review Zoe. Good to know that Aviva is always on hand to answer any queries.

Seems like a trusted brand but not had to claim so can’t comment on that aspect

Used them for two years running, not had to claim fortunately. They appear to be a trusted brand and any dealings on the phone for renewal were ok.

I would recommend

Amanda Akien

Reply from Aviva Reviews

No comment has been added from Aviva.

Reply from Compare by Review

Pleased to hear. Thanks for leaving a review Amanda.

Aviva is reviewed on

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Pricing

Price band

£££££

Quotes our team received:

Contents only: £66.92
Buildings and contents: £212.04

Our team have received a contents only quote and a buildings and contents combined quote based on a £350,000 detached house.

Benefits of Aviva home insurance

  • 5 Star Defaqto rating
  • 4.5/5 Feefo Customer Experience Rating
  • 95.2% of claims were settled in 2018
  • 10% discount if you already have insurance with Aviva
  • Make changes or cancel anytime with no fee

Compare home insurance providers to see how Aviva’s home insurance performs against their competitors.

About Aviva home insurance

Aviva provides financial and insurance services for everyone through all phases of their lives. They encourage their customers to make the best choices about the most precious and delicate aspects of life. Aviva offers home insurance policies that cover all aspects of the home.

Frequently asked questions

What type of home insurance does Aviva offer?

Aviva offers varying options of home insurance to suit everyone and every situation including: 

  • AvivaPlus Home Insurance
  • Contents Insurance
  • Buildings Insurance
  • Renters Insurance
  • Home Insurance for Landlords

Does Aviva offer optional extras?

Yes, there’s an array of optional add ons. Protected no-claims discount if you haven’t claimed for five years. Legal Services will cover you and your family to help with advice and fees towards legal representation. Home Emergency covers labour and materials if there’s an emergency at your home. Extra personal belongings cover provides additional cover for your belongings that you take out of the home. Accidental damage cover allows you to choose between ‘extra’ and ‘limited’ cover for items in your home. Bicycle cover allows you to choose to protect your bikes, folding bikes and cycling gear.

Does Aviva have a dedicated emergency helpline?

Yes, if you have an emergency such as a burst pipe, Aviva has a dedicated line you can call for help and advice and to arrange a repair from a registered tradesman.

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