Covers the contents of your home only
Aviva Reviews
All Aviva policyholders have access to a 24/7 emergency contact number and can make claims quickly online.
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Sentiment Score: 5.6/10
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18828 reviews found on websites such as TrustPilot
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5 Star Defaqto rating
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95.2% of claims were settled in 2018
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10% discount if you already have insurance with Aviva
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Make changes or cancel anytime with no fee
Price Band
£
£
£
£
£
Good for
- Rated 5 stars by Defaqto
- No limit to buildings' or contents' cover
84% of consumers read reviews before purchasing
*Based on an independent survey of 1000 people by Compare By Review
Cover Purchased
Reviewed without invitation
Reviewed the
Claims
experience on 1 Jan 2025
Untrustworthy
Don't waste your time with this company they are cow boys
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Recieved a response within 3-4 days after their claim was submitted
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Claim wasn't successful
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Was neither happy or unhappy with their experience when they spoke to someone
Cover Purchased
Reviewed without invitation
Reviewed the
Claims
experience on 15 May 2023
Michael Dryhurst
Had a water leak in loft has spread onto some of bedroom ceiling & soaked airing cupboard, leak had gone around entire room behind coving & stained walls.
Sent photos & was expecting a visit to ch…
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Recieved a response over 5 days after their claim was submitted
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Claim is still unresolved
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Was neither happy or unhappy with their experience when they spoke to someone
Quotes our team received
Details
Contents Only Quote
£84.10
Per Year
Buildings' Cover Limit
No limit
Contents' Cover Limit
No limit
Details
Covers the physical structure of your home as well as the contents
Buildings & Contents Quote
£173.04
Per Year
Buildings' Cover Limit
No limit
Contents' Cover Limit
No limit
What home insurance policies does Aviva offer?
Aviva offers both buildings and contents insurance. Alongside the standard level of cover, you can choose to get further protection by adding on optional extras for an additional price. The tables below outlines the key features of Aviva’s home insurance policies so you can compare cover limits.
Aviva buildings insurance
| Buildings insurance | Standard limit |
|---|---|
| Buildings sum insured | Unlimited |
| Loss of rent/cost of alternative accommodation | £80,000 (or 20% of the buildings sum insured if higher) |
| Replacement locks | £1,000 |
| Tracing and accessing leaks | £5,000 |
| Emergency access | Up to buildings sum insured |
| Public liability | £5,000,0000 |
Aviva contents insurance
| Contents insurance | Standard limit |
|---|---|
| Contents sum insured | Unlimited |
| Valuables (total) | £10,000 (a higher limit is available if needed) |
| Valuables (single article limit) | £2,000 |
| Personal money | £750 |
| Home office equipment | £5,000 |
| Contents temporarily removed from your home | £5,000 |
| Contents in your garden | £1,500 |
| Theft from garage(s) | £2,500 |
| Theft from outbuildings | £2,500 |
| Garden re-landscaping | £2,500 in total (limited to £250 for any one plant) |
| Replacement locks | £1,000 |
| Food in freezer | £1,000 |
| Leakage of heating fuel and metered water | £2,000 |
| Loss of rent/cost of alternative accommodation | £10,000 |
| Fatal injury benefit | £5,000 |
| Household removals | Up to contents sum insured |
| Emergency access | Up to contents sum insured |
| Occupiers and personal liability | £5,000,000 |
| Employers liability | £10,000,000 |
| Tenants liability | £15,000 |
What optional extras can I add to my Aviva home insurance policy?
Aviva offers a range of optional extras so you can tailor your home insurance to your personal needs.
Frequently asked Questions
Aviva offers varying options of home insurance to suit everyone and every situation including:
- AvivaPlus Home Insurance
- Contents Insurance
- Buildings Insurance
- Renters Insurance
- Home Insurance for Landlords
Yes, there’s an array of optional add ons. Protected no-claims discount if you haven't claimed for five years. Legal Services will cover you and your family to help with advice and fees towards legal representation. Home Emergency covers labour and materials if there’s an emergency at your home. Extra personal belongings cover provides additional cover for your belongings that you take out of the home. Accidental damage cover allows you to choose between ‘extra’ and ‘limited’ cover for items in your home. Bicycle cover allows you to choose to protect your bikes, folding bikes and cycling gear.
Yes, if you have an emergency such as a burst pipe, Aviva has a dedicated line you can call for help and advice and to arrange a repair from a registered tradesman.