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Leading travel insurance specialist, Columbus Direct, was the first company to sell travel insurance direct to the consumer in the UK and the first to fully sell online. Columbus Direct pride themselves on offering great customer satisfaction and value for money.
Frequently asked questions
What type of policies does Columbus Direct offer?
Columbus Direct currently offers five policies; Single, Annual Multi-Trip, Single Trip with Winter Sports, Annual Multi-Trip with Winter Sports and Backpacker. Each policy has three different levels of cover to choose from; Bronze, Silver and Gold.
What countries are not covered by Columbus Direct?
Columbus Direct does not cover travel to a country, specific area or event which the Travel Advice Unit of the Foreign and Commonwealth Office (FCO) has advised against all travel or all but essential travel. For more information, visit the FCO website.
How long does it take Columbus Direct to assess a claim?
For medical claims, Columbus Direct has a 24-hour emergency medical assistance number which will confirm whether your treatment is covered over the phone. For all other claims, you must complete a claim form which will be assessed within 5 working days