Coverwise Reviews

All policies include cancellation cover, curtailment cover, 24/7 medical assistance and £20m medical cover as standard.

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9.8 /10
Based on 47909 reviews
#4 of 27 travel insurers
  • Sentiment Score: 5.8/10
  • 47909 reviews found on websites such as TrustPilot
  • 24/7 emergency assistance
  • Coverwise's Gold, Gold Select, Platinum and Platinum Select levels of cover are rated 5 Star by Defaqto
  • Trip cancellation cover
  • Trip curtailment cover
  • Up to £20,000,000 emergency medical expenses cover

Price Band

£ £ £ £ £

Good for

  • Rated 5 stars by Defaqto
  • £20m limit for medical cover
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85% of consumers read reviews before purchasing
Filter by:
  • All (6),
  • Claims (2),
  • Service (3),
  • Sales (0),
  • Renewal (1)
Nathan
Cover Purchased
i Reviewed without invitation
Reviewed the Claims experience on 26 Sep 2022

Shocking Service

I am still awaiting for a reply from these it has been so long there all great in giving you cover then when you need to claim because of something out your power they do not reply to a single email …
  • Recieved a response over 5 days after their claim was submitted
  • Claim is still unresolved
  • Was neither happy or unhappy with their experience when they spoke to someone
Maria Hidalgo
Cover Purchased
i Reviewed without invitation
Reviewed the Claims experience on 6 Sep 2022

Awful When Claiming Back My Money

Case number: GB1-22-002414 When using the policy, the service has been terrible! Not only did they ask for one piece of evidence at a time, but instead of asking all at once, it took 3 months. N…
  • Recieved a response over 5 days after their claim was submitted
  • Claim is still unresolved
  • Was neither happy or unhappy with their experience when they spoke to someone
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Quotes our team received

Single Trip

Trip Details

7 nights in Spain

Single Trip Quote

£7.40

Medical Cover Limit

£20m

Cancellation Cover Limit

£3k
Annual Trip Quote

Trip Details

Worldwide cover including USA

Annual Trip Quote

£22.86

Medical Cover Limit

£20m

Cancellation Cover Limit

£3k

Compare Coverwise travel insurance policies

Coverwise offers single trip travel insurance, annual multi-trip travel insurance, winter sports travel insurance and business travel insurance. Once you’ve chosen the policy that suits your needs, you have a choice over the level of cover. The different cover levels are listed in the table below.

  Standard Bronze Silver Gold
Medical expenses £20,000,000 £20,000,000 £20,000,000 £20,000,000
Cancellation £1,000 £1,500 £2,000 £3,000
Baggage £1,000 £1,500 £1,500 £2,000
Abandonment Not included Not included £2,000 £3,000
Missed departure Not included Not included £1,000 £1,000
Delayed departure Not included Not included £100 £300
Hospital benefit £2,000 £2,000 £2,000 £2,000
Hospital benefit per day £20 £20 £20 £20
Personal accident £10,000 £10,000 £10,000 £20,000
Personal liability £2,000,000 £2,000,000 £2,000,000 £2,000,000
Emergency dental £1,000 £1,000 £1,000 £1,000
Passport & Visas £500 £500 £500 £600
Personal money £300 £350 £350 £500
Legal expenses £20,000 £20,000 £50,000 £50,000
Baggage delay Not included Not included Not included £300
Catastrophe cover Not included Not included Not included £1,000
Replacement employee Not included Not included Not included £1,000
Hijack Not included Not included Not included £500 (£50 each 24 hours)
Extended kennel/cattery fees Not included Not included Not included £200 (£50 per day)
Curtailment £1,000 £1,500 £2,000 £3,000
Single item limit £200 £200 £200 £200/£300
Cash limit £200 (£50 if under 16) £200 (£50 if under 16) £200 (£50 if under 16) £200 (£50 if under 16)
Excess £125 - £200 £100 - £200 £50 £50

 

Making a claim

All Coverwise claims are dealt with by AXA, the Coverwise Sales and Service team are unable to assist you with the claims process. In order to make a claim, you need to fill in and submit an AXA Travel Insurance claims notification online. Once AXA has received your form, a member of their claims team will register your claim and keep you updated throughout the process.

Frequently asked Questions

FAQ Icon

Coverwise currently offers four policies, Single, Annual, Business and Winter. Each policy has four different levels of cover to choose from so you can pick the right level of cover for your trip.

Coverwise does not cover travel to a country, specific area or event which the Travel Advice Unit of the Foreign and Commonwealth Office (FCO) has advised against all travel or all but essential travel. For more information, visit the FCO website.

Coverwise now offers cover for pre-existing medical conditions on “select” policies. In order to obtain cover, you will be subject to a brief assessment and asked questions about your condition. If you do not declare your conditions and claim for medical treatment abroad, your claim will be declined on the basis it was not previously declared.

Coverwise aims to answer all emails within 48 hours of receipt if received during their normal office opening hours. Responses will be delayed if Coverwise is contacted after 2pm on Saturday or any time on a Sunday or bank holiday.

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