Cedar Tree Reviews

All policyholders get access to The Cedar Tree Club which offers great discounts and rewards from ODEON, Gousto and more.

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9.8 /10
Based on 5160 reviews
#3 of 27 travel insurers
  • Sentiment Score: 2.1/10
  • 5160 reviews found on websites such as TrustPilot
  • Their Gold, Platinum and Premium levels of cover are rated 5 Star by Defaqto
  • Cover up to £15 million for emergency medical treatment
  • 100 sports and activities covered free of charge
  • Access to the Cedar Tree Club
  • Live chat available
  • 24/7 emergency assistance

Price Band

£ £ £ £ £

Good for

  • Rated 5 stars by Defaqto
  • £7.5k cancellation cover limit
Consumer Behavior Graphic
85% of consumers read reviews before purchasing
Filter by:
  • All (4),
  • Claims (2),
  • Service (1),
  • Sales (1),
  • Renewal (0)
Esta
Cover Purchased
i Reviewed without invitation
Reviewed the Claims experience on 5 Oct 2022

Claims Are Dealt With Terribly - Well Not At All

I made a claim for a cancelled flight. No one disputes that the airline cancelled the flight. Cedar tree just won’t pay the claim. I insured against this in their travel insurance . But they won’t p…
  • Recieved a response within 1-2 days after their claim was submitted
  • Claim is still unresolved
  • Was neither happy or unhappy with their experience when they spoke to someone
Sacha Evans
Cover Purchased
i Reviewed without invitation
Reviewed the Claims experience on 3 Aug 2022

Bad Bad Go With Anyone Else

7 months and still telling me it will take another 55 days, friends who had same holiday booked and had to cancel due to same reason (covid). Had there Barclays travel insurance pay out within 10 we…
  • Recieved a response over 5 days after their claim was submitted
  • Claim is still unresolved
  • Was neither happy or unhappy with their experience when they spoke to someone
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Quotes our team received

Single Trip

Trip Details

7 nights in Spain

Single Trip Quote

£13.00

Medical Cover Limit

£15m

Cancellation Cover Limit

£7.5k
Annual Trip Quote

Trip Details

Worldwide cover including USA

Annual Trip Quote

£66.91

Medical Cover Limit

£15m

Cancellation Cover Limit

£7.5k

Frequently asked Questions

FAQ Icon

Cedar Tree offers Single Trip and Annual Multi-Trip policies. Additional options include winter sports cover, golf cover, business cover, cruise cover and wedding cover.

Cedar Tree does not cover travel to a country, specific area or event which the Travel Advice Unit of the Foreign and Commonwealth Office (FCO) has advised against all travel or all but essential travel. For more information, visit the FCO website.

Yes. Cedar Tree believes medical conditions shouldn’t be a barrier in having the highest level of premium cover. All medical conditions must be disclosed, using their discreet online screening process, in order for your policy to be valid. However, Cedar Tree may not be able to offer cover for certain medical conditions. For more information, contact Cedar Tree to check if they cover your condition

Cedar Tree does not provide a time limit for dealing with travel insurance claims. However, for medical emergency or repatriation claims, Cedar Tree has a 24-hour helpline which allows them to deal with your emergency as quickly as possible.

Policyholders have access to the Cedar Tree Club that provides members with exclusive benefits, including rewards and discounts from cinemas, restaurants and more, up to 20% discount on future policies and the chance to win amazing prizes from holidays to event tickets. Members can also download the award-winning Travel Mate app which helps policyholders stay protected abroad. It includes a wide range of features such as local emergency numbers, nearest hospital locations, medical translation tools, the lastest FCO guidelines for your holiday destination, you travel insurance details and other handy tools including their Jet Lag Sleep Calculator. It’s free to download and use.

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